Question

Safari does not recognize my RSS feed [... content is not in a known feed format: (PubSub:2)]

Asked by: BSDev

I've developed an RSS feed for search results which validates at http://validator.w3.org/feed/ and loads correctly in Firefox, and Opera. However, Safari does not seem able to load the feed.

The error given is:

"The feed could not be loaded because the content is not in a known feed format." (PubSub:2)

I have a few custom elements, but they have their own namespace, so this shouldn't be an issue.

I'm using the mimetype 'text/xml'.

The snippet is an example of a feed that doesn't load in Safari.

<?xml version="1.0" encoding="utf-8"?>
			
<rss
		xmlns:curtin="http://curtin.edu.au/"
		version="2.0">
	 
	<channel>
		<title>Statistics Report: </title>
		<description>
			Groups of top 20 results sorted into categories: 
				
					BROWSER_PLATFORM
		</description>
		<language>en</language>
 
		<generator>Curtin University Search</generator>
		<lastBuildDate>Tue, 19 Aug 2008 04:46:11 GMT</lastBuildDate>
		<link>http://dev.testing11.curtin.edu.au/admin/logs.cfm?%5FCATEGORY=BROWSER%5FPLATFORM&amp;</link>
 
				<item>
					<title>
						Category: BROWSER_PLATFORM
						[
							Top-match:
								(78) -
								Windows XP
								
						]
					</title>
					<description>
						
							&lt;img
								src="http://dev.testing11.curtin.edu.au/get_image.cfm?name=pie_2730090148E6FEB65241323AE35768398DCB7878.png"
								alt=""
							/&gt;
							&lt;img
								src="http://dev.testing11.curtin.edu.au/get_image.cfm?name=bar_2730090148E6FEB65241323AE35768398DCB7878.png"
								alt=""
							/&gt;
						
						
						&lt;table cellpadding="2"&gt;
							&lt;tr&gt;
								&lt;td&gt;
									&lt;strong&gt;matches&lt;/strong&gt;
 
								&lt;/td&gt;
								&lt;td&gt;
									&lt;strong&gt;item&lt;/strong&gt;
								&lt;/td&gt;
							&lt;/tr&gt;
									
																		
								&lt;tr&gt;
									&lt;td&gt;
										78
									&lt;/td&gt;
									&lt;td&gt;
										
											Windows XP
										
									&lt;/td&gt;
 
								&lt;/tr&gt;
									
																		
								&lt;tr&gt;
									&lt;td&gt;
										41
									&lt;/td&gt;
									&lt;td&gt;
										
											&lt;strong&gt;null&lt;/strong&gt;
 
										
									&lt;/td&gt;
								&lt;/tr&gt;
									
																		
								&lt;tr&gt;
									&lt;td&gt;
										2
									&lt;/td&gt;
									&lt;td&gt;
 
										
											Mac OS X
										
									&lt;/td&gt;
								&lt;/tr&gt;
							
						&lt;/table&gt;
					</description>
 
					<link>http://dev.testing11.curtin.edu.au/admin/logs.cfm?%5FCATEGORY=BROWSER%5FPLATFORM&amp;</link>
					<guid isPermaLink="false">http://dev.testing11.curtin.edu.au/admin/logs.cfm?%5FCATEGORY=BROWSER%5FPLATFORM&amp;</guid>
 
					<curtin:item_info xmlns="curtin">
						<name>BROWSER_PLATFORM</name>
						<full_name>BROWSER_PLATFORM</full_name>
						
						<item>
							<category>BROWSER_PLATFORM</category>
							<item>Windows XP</item>
							<hits>78</hits>
						</item>
						
						<item>
							<category>BROWSER_PLATFORM</category>
							<item></item>
							<hits>41</hits>
						</item>
						
						<item>
							<category>BROWSER_PLATFORM</category>
							<item>Mac OS X</item>
							<hits>2</hits>
						</item>
						
					</curtin:item_info>
				</item>
		
	</channel>
</rss>
                                  
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Asked On
2008-08-18 at 21:52:45ID23658553
Tags

RSS

,

Safari

Topics

RSS

,

Safari Web Browser

Participating Experts
2
Points
500
Comments
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Answers

 

by: oleberPosted on 2008-08-19 at 01:58:48ID: 22258111

I see somethings strang in here

 <curtin:item_info xmlns="curtin">

probably should be

 <item_info xmlns="http://curtin.edu.au/">

 

by: oleberPosted on 2008-08-19 at 02:06:39ID: 22258157

probably that wasn.'t the error, can you show one example with multiple items

 

by: Ray_PaseurPosted on 2008-08-19 at 04:41:50ID: 22258817

I can only speculate about what Safari does not like, but you might want to try running it through this, where you will probably find some suggestions:
http://feedvalidator.org/

If you can post a link to the feed (obscure the dots in the URL if you want to stay out of Google) I can try it with Safari when I get to the office.

Also, text/xml is deprecated: http://lists.w3.org/Archives/Public/www-html/2004Jul/0004.html

Pete Freitag recommends (or recommended) different browser types for different user agents:
http://www.petefreitag.com/item/381.cfm

Hope there's a glimmer of help in there somewhere.  I'll monitor and look for a link.  ~Ray

 

by: Ray_PaseurPosted on 2008-08-28 at 13:35:38ID: 22339581

@BSDev: Did you try any of our suggestions?  Are you going to post a link to the feed? ~Ray

 

by: BSDevPosted on 2008-08-31 at 19:22:16ID: 22357177

Hi, sorry about the delay, I've been busy for the last few days.

I can't post a link to the feed because it's behind a firewall, but...

Oleber had the solution, I needed to provide the full namespace.

20120131-EE-VQP-002

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