Question

Secure Website Redirect from VXML

Asked by: mikesung99

Hi Experts,

I'm just looking into integration with a secure payment website from VXML and was wondering if this would at all be feasible? In basic & broad terms - we are reviewing the feasibility of developing a VXML voice application which would collect user details such as their credit card account number, Expiry Date, etc and then submit this to a secure HTTPS page (which would be a page for a secure payment site that interacts with a merchant banking syste, to make a payment).

Currently, assuming there is no API interface for the secure payment interface (just the HTTPS web page URL) would it be possible to direct the data collected in the VXML application to the HTTP page, fill in all the necessary fields on the secure payment form and then invoke the submit button?

Essentially what I'm asking is if it is possible to pass information to a HTTPS type page and inokve some kind of submit button and receive a response back to the VXML application?

I know the above description of the question is very broad but I would appreciate any comments from anyone around this type of concept.

Many Thanks in Advance

Michael





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Asked On
2009-02-05 at 06:53:37ID24115630
Tags

VXML

,

SSL

,

HHTPS

Topics

Voice XML

,

Extensible Markup Language (XML)

,

Miscellaneous Web Development

Participating Experts
1
Points
500
Comments
3

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Answers

 

by: mikesung99Posted on 2009-02-05 at 06:58:27ID: 23559824

..some more information about the type of platform - we are considering apache Tomcat as the web server and possibly the usage of JSP in the VXML...

 

by: press0Posted on 2009-02-06 at 10:13:00ID: 23572360

The short answer is...you will probably not be able to do this using only VXML.  VXML has the Submit tag with the Namelist attribute that can be used to GET/POST a URL with a query string attached.  If the web page can accept the URL, parse the query parameters, and return an XML page then you may have the start of a solution.  You would still need to parse the returned XML page and pass the returned vaiables back into the VXML page.

And almost certainly you will need to drive this with server-side scripting, like JSP.  You can collect caller input and pass it from the VXML to the server-side script and then parse the return from the web page and put it back into VXML variables for playback to the caller.

Most likely, you will need to create a hybrid application using server-side scripting with VXML and another interface, such as HTML or using a web service to send the caller entered data and retrieve the results.

Your final solution will depend on what the remote web site exposes.  VXML will drive the caller interaction but the web site interface will have to be provided and developed outside of VXML.

Hope this helps.

 

by: mikesung99Posted on 2009-02-07 at 17:21:46ID: 31543233

Thanks ror the information - this has proviided us with a basis for investigation.

20120131-EE-VQP-002

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