Question

Logo images not displaying in Internet Explorer - they are set using css background feature.

Asked by: smacca

Hi,

Quick background - I am extremely proficient in css and xhtml so this one is quite strange.

Please note the following link in both IE and any other browser:

   http://www.hesgroup.com.au


In Internet Explorer, the logo images (in top right of each page) are being displayed.
In all other browsers (Firefox, Opera, Safari, Chrome, Netscape) they are displayed.

It seems like this is a bug in IE as the logo is sometimes displayed and other times it is not - it is a very random problem.

The logo is displayed using the IMG src attribute so I cannot envisage any problems here.
The logo is positioned using CSS (see code).
The logo can be viewed by going directly to the url (so it definitely exists and there is no problem with link):

  http://www.hesgroup.com.au/images/logo.jpg
  http://www.hesgroup.com.au/images/home_logo.jpg

Any help would really be appreciated.

Thanks for your time.

Cheers.
Steve

/*-------------------------------------------------*/
 
A.logo
{
	position: absolute;
	top: 24px;
	left: 12px;
}
 
IMG.logo
{
	width: 157px;
	height: 142px;
}
 
IMG.homeLogo
{
	width: 249px;
	height: 224px;
}

                                  
1:
2:
3:
4:
5:
6:
7:
8:
9:
10:
11:
12:
13:
14:
15:
16:
17:
18:
19:
20:

Select allOpen in new window

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2008-10-02 at 05:13:27ID23781248
Tags

IMG CSS XHTML

Topics

Extensible HTML (XHTML)

,

Programming for ASP.NET

,

Cascading Style Sheets (CSS)

Participating Experts
5
Points
500
Comments
24

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. CSS issues in IE7, Fine with FF, Opera and Safari. Sug…
    The following script works with no problems (so far) in Firefox, Safari and Opera, but doesn't work properly in IE7. I don't know too much about CSS so any suggestions would be useful. Please check the page - http://www.skate.co.uk/New%20Admin/onescript.php - The drop down m...
  2. Are there CSS-compatibility issues with Firefox and Safari?
    Hello. I have a site using CSS and it looks fine and great in IE6. However, Firefox seems to be having an issue with the home page: <http://www.leannefeylpc.com> Also, Safari has intermittent issues with it, as well, but not as bad as Firefox seems to have. I will ...
  3. CSS/HTML working in IE7, not in Firefox & Safari
    I have some CSS and HTML written and it formats perfectly in IE7 but not in Firefox and Safari. This is really bugging me that I can't figure out why because usually it's the other way around. Basically, all the CSS is being applied for IE7 but only some of it for FF &...
  4. CSS Glitch in IE5, 5.5. Works in IE6+ and various ite…
    I'm experiencing CSS issues with IE5 with my site www.remconsulting.com.au -- essentially the padding/margins all appear correctly in IE6+, Firefox, Safari, Opera...etc but IE5 throws everything out of whack. I've attached a screenshot via http://browsershots.org to compare...
  5. CSS Transparency - FireFox - Opera - Netscape etc
    Hi there, I'm having a few problems with CSS transparency on my new site - onlineblooms.net, I've started to get it to look how I want it to in IE7, but when i test it in Firefox, Opera, Netscape etc, it just looks very faded, nothing like I want it to look like (IE7) Any id...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: mverschoofPosted on 2008-10-02 at 05:37:55ID: 22623542

I would suggest you check your CSS with the W3schools validator. It found 5 errors and 54 warnings.
Url: http://jigsaw.w3.org/css-validator/

Hop this helps, Michael

 

by: smaccaPosted on 2008-10-02 at 06:05:27ID: 22623758

CSS has been corrected as much as possible for this design. Thanks for the suggestion.

 

by: mverschoofPosted on 2008-10-02 at 06:17:05ID: 22623875

You're welcome

Still the same problem? I would suggest running the html validator too. You never know. It may be a missing closing tag causing problems or something stupid like that.
http://validator.w3.org/

Good luck

 

by: smaccaPosted on 2008-10-02 at 07:11:55ID: 22624397

All xhtml fixed as much as possible - remaining errors are produced by .NET web controls (ie. border). \
Stil not working though - ouch!!

Thanks for your comments.

 

by: mverschoofPosted on 2008-10-02 at 07:17:21ID: 22624449

I'll look into this more deeply this weekend. I can't do this sooner so i would ask the other experts to chime in with any advice if they have any.

 

by: smaccaPosted on 2008-10-02 at 07:50:53ID: 22624783

Cheers mverschoof .
Client cannot understand why I cannot fix this - it is becoming a HUGE problem for me!!

 

by: mverschoofPosted on 2008-10-02 at 07:56:56ID: 22624841

Maybe you can ask the moderators to mail the high level experts. Normally this is done after a specific amount of time (or days) when nothing is submitted.
This will take too long since you have a client waiting for the site. I don't care if they get the points as long as your problem get's fixed as soon as possible.

Good luck

 

by: wilson1000Posted on 2008-10-02 at 10:53:46ID: 22626703

Hi smacca,

A possible solution is to assign the <a> tag x and y width values.

IE has a funny way of referring to background images and in some situations like yours, the image will disappear erratically.

Use the following declaration.

a.logo {
position: absolute;
top: 24px;
left: 12px;
width: 249px;
height: 224px;
display:block;
}

Let me know how you get on :@)

 

by: smaccaPosted on 2008-10-02 at 11:36:26ID: 22627109

Hi Wilson,

Have tried this already and did not work - it was actually the first thing I thought of - great minds! lol!
I have actually left this CSS block in there now but still not working.

Thanks for your time.

 

by: smaccaPosted on 2008-10-02 at 11:42:09ID: 22627168

I have also made the background orange to indicate the area. You can see in IE when the logo is missing, the whole block element disappears.
Am pretty sure this will be an absolute positioning but with IE.

Anyone know who the channels for having IE bugs investigated??

 

by: prairiedogPosted on 2008-10-02 at 13:18:05ID: 22628094

How about not using IMG src attribute, but using CSS to load the image?

 

by: smaccaPosted on 2008-10-02 at 18:47:32ID: 22630393

Hey prairie dog, not sure if css background will help as the entire block element is missing when the image disappears.
Because of this behaviour, I am growing more confident this may be a 'absolute positioning' bug with Internet Explorer.

A basic HTML Image tag should always display - there should never be a problem here - if there were bugs with this element, they would have been found decades ago.
All bugs are usually with css rendering - I really do think the absolute position of the logo is the problem.

Would love to hear your comments. Any experts out there that can shed light on this subject.

 

by: wilson1000Posted on 2008-10-03 at 08:09:54ID: 22634725

Hi Smacca,

I had this problem before and I had to apply an explicit width value to the parent of the element that was disappearing. also... If memory serves me correctly, I found that applying the position of relative to the image helped too.

Try setting:

position:relative;

to the <img> tag

Let me know the results

 

by: smaccaPosted on 2008-10-28 at 01:15:36ID: 22819693

Hi,

Thanks everyone for your great input - I have tried everything suggested and none have worked.
I am very confident this is a IE CSS Positioning BUG!!

Can anyone provide an email for Microsoft IE Development team???

Would love an EXPERT (I have been using CSS for nearly 10 years - so am very proficient) to have a look at.
Perhaps I am overlooking something very simple - however, if I was overlooking something, you would assume that all non-IE browsers would fail, which they do not.

PLEASE HELP EXPERTS!!!! Very desperate.

I have even emailed Scott Guthrie today asking for some help or at least to forward to development team.

Thanks again all for your time.

 

by: smaccaPosted on 2008-10-28 at 01:17:22ID: 22819699

 

by: b0lsc0ttPosted on 2008-10-28 at 10:27:00ID: 22824080

What is your result if you remove the anchor tag from around that image?  Does it reliably show in IE now?

bol

 

by: smaccaPosted on 2008-10-29 at 08:55:44ID: 22832564

Have removed anchor altogether and still no luck. Positive this is a bug with IE! Getting desperate for solution now - may have to edit layout. Thanks for comments.

 

by: KravimirPosted on 2008-10-29 at 12:19:19ID: 22834599

It looks like IE does't like that first clearing <div>. Remove it and give #Header  "clear:right".

 

by: wilson1000Posted on 2008-10-29 at 13:03:51ID: 22835018

Hi smacca

I'm not too sure what other CSS declarations you have in your style sheets that might be effecting the positioning of this logo.

I have been able to get your logo to appear by setting the following modifications

Styles
------------


div.logo {
  position: absolute;
  top: 10px;
  left: -239px;
}
 
a.homeLogo {
  display:block;
  background: url("http://www.hesgroup.com.au/images/home_logo.jpg") top left;
  width: 249px;
  height: 224px;
}
--------------

I have moved the logo to the following position just within the header and relocated using the above CSS :

<div id="Header">
      <div class="logo"><a href="#" class="homeLogo"></a></div>

---------------

Without downloading and examining your code, I won't be able to offer you an explanation as to why this disappears in IE.

Hopefully this will be a solution you find satisfactory.

 

by: wilson1000Posted on 2008-10-29 at 13:08:02ID: 22835056

I very much like Kravimir's solution :@)

 

by: smaccaPosted on 2008-10-29 at 19:13:08ID: 22837588

Hi guys,

I will look at solutions today - just providing a quick response - the reason I did not use a background-image is because I wanted to make the logo a link to the homepage (i.e. anchor) - I guess without using javascript (onclick='location.href=homepage') and hand css cursor problems.

Thanks again for your great input - I am excited about solutions - great work.

 

by: smaccaPosted on 2008-10-29 at 21:14:35ID: 22837985

Thank you so much everyone for the fantastic help.
I will award points on participation and weight of solution.

To resolve, I had to set "clear:right" for the "#Header" and "#GlobalMenu".

Great work all! What a blessing EE is!

 

by: smaccaPosted on 2008-10-29 at 21:19:13ID: 31502350

Exact and precise answer!

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...