Question

Can't solve Ping Timeout / Reconnect problem on XMPP (Openfire) installation.

Asked by: Xerc

I've installed Openfire, a jabber/XMPP server, on a Windows 2003 server.  Works great, and I've been able to connect via different clients, on different networks, etc.  All is good, except I added the message of the day module, as anyone might want to do, in order to provide users with a basic reference as to rules, announcements, etc.  Unfortunately, with this module installed, the MOD is broadcast (regardless of user, client application, location, etc.) about every 5 minutes.  I finally noticed on one use of Pidgin that a warning of Ping timeout was recurring over and over again.  So the client appears to connect, then disconnect, then connect again, which causes the dang MOD to rebroadcast.  Clearly this is not acceptable, but moreover, it has me concerned about the over working status of the system.  On the client end I've completely opened things up -- turned off all firewalls, virus protection, etc. -- and still get the same result.  On the server side, the server is admittedly behind a Cisco Pix firewall, but I've opened up 5222 and 5223 ports.  Similarly, I've enabled ICMP with any and all ping permissions available, and I can manually ping the IP and port without worry.

Any advice on how I can track down this bug or otherwise determine why connections are repeatedly failing and reconnecting?

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Asked On
2008-12-25 at 19:45:12ID24009343
Tags

XMPP

,

Openfire

,

Jabber

,

ping timeout

Topics

XMPP

,

Chat / IM Software

,

Networking Protocols

Participating Experts
1
Points
500
Comments
1

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Answers

 

by: cat6509Posted on 2008-12-26 at 12:29:41ID: 23246253

sounds like its a udp timeout?

look for a simalar line in your PIX
"timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 rpc 0:10:00 h323 0:05:00 sip 0:30:00 sip_media 0:02:00"

this shows a 2 minute UDP timeout. What is yours set at and does it correlate to the MOD broadcast?

20120131-EE-VQP-002

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