Question

Delete orders on magento

Asked by: Tricky1974

Hello!

I have some test orders/invoices laying around in Magento which I'd like to delete before going live with the shop.  

I've seen lots of scripts to delete data from certain database tables, but to be truthful, I know too little of MySql to start fiddling around with the database.

So I guess this is actually two questions - the first of which is
1) How do I backup and restore a mysql database
2) How can I delete test orders / invoices from Magento

Thanks!

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Asked On
2009-08-11 at 06:30:20ID24642976
Tags

Magento

Topics

Web Services

,

MySQL Server

,

Miscellaneous Web Development

Participating Experts
1
Points
500
Comments
7

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Answers

 

by: fiboPosted on 2009-08-11 at 07:48:05ID: 25069696

1 - MySQL with Magento.
Although Magento's DB lives on MySQL, it is using the EAV structure which essentially means that most usual MySQL queries would NOT give the expected result, because the tables are not built using the "normal" relational model.
So... it's best no to delete records using whichever knowledge you have  on MySQL, this could damage the base integrity.
I personally always make 2 types of backups:
- the ones within Magento, from the administration panel
- the MySQL one from phpMyAdmin. Since these bases might be large, rebuilding them from phpMyAdmin might be a problem, so I always anticipate to use the magic weapon of BigDump http://www.ozerov.de/bigdump.php . You do NOT need to worry until you have to re-import: so do not install it. BUT when/if the time comes to use it... you will discover that it fails on 'EXTENDED INSERTS' created by phpmyadmin: so when doing your backup, it is safer not to use extend inserts (untick the box)

2 - Go to admin/sales_order, select the orders you want to cancel, select 'cancel' in the 'Action' box... and you're done.

 

by: Tricky1974Posted on 2009-08-12 at 00:56:38ID: 25076492

Thanks for the reply fibo.
I wasn't aware there was a backup feature built into magento.  There doesn't seem to be a restore from backup tool though?  Does that need to be done in phpMyAdmin?  If so, is it difficult?

As for the deletion of orders, I knew that you could cancel them, but it would be nice to get rid of test orders completely.  Not only that, but I also have a "completed" order with an invoice attached which can't be cancelled and is taken into account in the Revenue on the dashboard.

 

by: fiboPosted on 2009-08-12 at 01:53:49ID: 25076793

1 - backups generated inside Magento must NOT be restored with phpmyadmin, but thru magento. They are incompatible kinds that cannot be mixed (well, to be totally honest: I never tried).

2 - as far as I can see in my own prototype site (1.3.2.2) when you cancel an order it disapperas not instantly but overnight (have you enabled cron jobs?). I would think there is some purge of cancelled ordres.
For your completed order that seems deletion restitant, can you chek if it is not "blocked"?

 

by: Tricky1974Posted on 2009-08-12 at 06:36:25ID: 25078553

Thanks. I'll look into what you suggested with the cancelled orders.  How do you restore the backup through magento?

 

by: fiboPosted on 2009-09-05 at 15:25:50ID: 25268001

Sorry, my answer to the restore question got lost - problem between chair and keyboard B-(
In fact Magento backups are complete MySQL backups that you could use with phpMyAdmin or other to restore the database from scratch, and not just products as I thought (as I said, I never used them).

In  order to use these backups to restore with phpMyAdmin, simply ask phpmyadmin to run your *.gz file: you don't even need to uncompress it.

If you want to make changes to the SQL, you can unzip and make the changes, then copy-paste into phpmyadmin.

One note of caution: these Magento backups use the "extended insert" feature, which will NOT work if, your database being too large, you cannot restore thru normal phmyadmin but need some tools like "BigDump".
So, my suggestion of making your own phpmyadmin backup WITHOUT the "extend insert" still holds.

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