For AOL version 9.0: you can ensure that your Experts Exchange emails are delivered to your Inbox by adding our sending address to your "People I Know" list.

• Open your latest Experts Exchange e-mail.
• Click the Add Address button (over on the right) to add Experts Exchange to your "People I Know" list.

Alternatively, you can just send an e-mail to the Experts Exchange "From" address, and that will add us to your "People I Know" list automatically.

• Create a new e-mail.
• In the Send To box, put "noreply@experts-exchange.com".
• Click Send Now (it's in the top right corner)

The email won't actually be received by anybody, but just the act of sending it does the job of putting Experts Exchange into your "People I Know" list -- and that's what counts.

If you're using an earlier version of AOL, you'll need to set your Mail Controls instead. Here's how:

• Go to Keyword Mail Controls.
• Select the screen name we're sending your Experts Exchange emails to.
• Click Customize Mail Controls For This Screen Name.

For AOL version 8.0: Select Allow email from all AOL members, email addresses and domains.

• Click Next until the Save button shows up at the bottom.
• Click Save.

For AOL version 7.0: In the section for "exclusion and inclusion parameters", include the domain: "@experts-exchange.com"

• Open your Yahoo mailbox.
• Click Mail Options.
• Click Filters.
• Next, click Add Filter
• In the top row, labeled "From header:", make sure "contains" is selected in the pull-down menu.
• In the text box next to that pull-down menu, enter "noreply@experts-exchange.com".
• At the bottom, where it says "Move the message to", select "Inbox" from the pull-down menu.
• Click the "Add Filter" button.

If you're using Hotmail, you can ensure that your Experts Exchange emails are delivered to your Inbox by adding our "From" address to your Safe List. Here's how:

• Log on and click the Mail tab to getinto your mailbox.
• Click Options (it's over at the top right, next to Help).
• Click Junk e-Mail Protection.
• Select Safe List.
• In the space provided, enter "noreply@experts-exchange.com".
• Click Add.
• When you see the address you entered in the Safe List box, click OK.

Alternatively, you can add the Experts Exchange "From" address to your Contacts list:

• Open your latest Experts Exchange email.
• Click the Save Address button. (It's over to the right in the line of options just above the email.)
• Click OK.

If you're using Outlook 2003 for your e-mail, you can make sure your Experts Exchange emails are delivered to your Inbox by letting Outlook know you consider it safe. There are a few ways you can do this:

• Add "@experts-exchange.com" to your Safe List.
• Add "noreply@experts-exchange.com" to your Personal Contacts in your Outlook Address Book.
• Open any Experts Exchange e-mail, then select Mark as Not Junk.

If you're using Earthlink, you can make sure your Experts Exchange emails are delivered to your Inbox by adding our sending address to your Address Book. Here's how:

• Click on Address Book (it's over on the left, below your Folders).
• When your Address Book opens, click the Add button.
• On the Add Contact screen, find the Internet Information box.
• Enter "noreply@experts-exchange.com" into the top Email box.
• Click Save.

If you're using MSN version 9 for your e-mail, you can make sure your Experts Exchange emails are delivered to your Inbox by adding our sending address to your Safe List. Here's how:

• Click on Settings: E-mail | Junk e-mail (it's at the bottom left of the screen, just above Calendar)
• On the E-mail settings screen, click Junk E-Mail Guard.
• Select Safe List.
• In the space provided under "Add people to the safe list", enter "noreply@experts-exchange.com".
• Click Add.

If you're using Verizon for your e-mail, you can ensure that your Experts Exchange emails are delivered to your Inbox by adding our "From" address to your Safe List. Here's how:

• Go to your Verizon Inbox.
• Click Options.
• Select the Block Senders tab (near the top of the screen).
• On the Block Senders screen, you'll see both a "Block Sender List" and a "Safe List". In the space where it says "Enter e-mail address or sub domain to always accept even if the domain is blocked", enter "noreply@experts-exchange.com".

If you're using SpamCop to filter your incoming e-mail, you can exempt your Experts Exchange emails from the filtering process by adding our "From" address to your Whitelist. Here's how:

• Open your browser and go to: http://webmail.spamcop.net
• Log into your SpamCop account.
• Click on the Options icon in the toolbar.
• Under Mail Management (in the middle), click SpamCop Tools.
• Select Manage your personal whitelist.
• Near the bottom, where it reads "Click here to add to your whitelist", click on Click here.
• Enter "noreply@experts-exchange.com" in the first empty slot.
• Click Submit.

If you're using SpamAssassin to filter your incoming e-mail, you can exempt your Experts Exchange email from the filtering process by adding our "From" address to the Whitelist in your User Preferences. Here's how:

• Search your hard drive for the spamassassin folder, then open it.
• In that folder should be a file named user_prefs. Open it with a text editor (Notepad, for example). If there is no such file, you can create it. The detailed instructions are at http://wiki.apache.org/spamassassin/ManualWhitelist.
• Make a new (blank) line in the file. On that line, enter "whitelist_from noreply@experts-exchange.com".
• Save the file and close it.

If you're using McAfee's Spamkiller to filter your incoming e-mail, you can exempt your Experts Exchange email from the filtering process by adding our "From" address to your list of Friends. Here's how:

• On the Spamkiller sidebar, click Friends.
• Click Add.
• Enter "noreply@experts-exchange.com" and click the OK button.

If you're using Mailblocks to filter your incoming e-mail, you can exempt your Experts Exchange email from the filtering process by adding our "From" address to your "Accept Mail From" list of addresses. Here's how:

• In Mailblocks, click the Addresses tab.
• Select New.
• Enter "noreply@experts-exchange.com"
• In the Receiving Options, select Accept Mail From This Address.
• In the Other Options, make sure Display in People Picker is not selected.
• Click Submit.
• Click OK.

If you're using MailShield to filter your incoming e-mail, you can exempt your Experts Exchange email from the filtering process by adding our "From" address to your list of Friends. Here's how:

• On the MailShield toolbar, click Friends.
• Click Add.
• Enter "noreply@experts-exchange.com" and click the OK button.

If you're using MailWasher to filter your incoming e-mail, you can exempt your Experts Exchange emails from the filtering process by adding our "From" address to your list of Friends. Here's how:

• In MailWasher, select Tools.
• Select Blacklist & Friends.
• On the right-hand side is the "Friends" list. Click the Friends Add button.
• Select Plain email address.
• Enter "noreply@experts-exchange.com", then click OK.
• Click OK again.

If you're using CleanMyMailbox to filter your incoming e-mail, you can exempt your Experts Exchange emails from the filtering process by adding our "From" address to your Whitelist. Here's how:

• Click the Whitelist button.
• Add "noreply@experts-exchange.com" to the list.
• Click the Submit List button.

If you're using Oddpost to filter your incoming e-mail, you can exempt your Experts Exchange emails from the filtering process by marking it as "Not Spam" — but only if it has been incorrectly identified as spam in the first place. Here's what to do:

• Find any Experts Exchange e-email that's in your Probably Spam folder.
• Click on that e-mail to select it.
• Click on Move to Inbox and Mark as Not Spam button.

If you're using Spam Inspector to filter your incoming e-mail, you can exempt your Experts Exchange emails from the filtering process by adding our "From" address to your list of Friends. Here's how:

• Open Outlook.
• On the Spam Inspector menu or toolbar, find and select Manage Friends List.
• In the Add a New Friend area, select E-mail.
• Enter "noreply@experts-exchange.com".
• Click the >> (add) button;
• Click Close.

If you're using Spam Interceptor to filter your incoming e-mail, you can exempt your Experts Exchange emails from the filtering process by adding our "From" address to your list of Trusted senders. Here's how:

• Open Spam Interceptor and select Authentication Lists.
• Click Trusted.
• Enter "noreply@experts-exchange.com"
• Click Add.

If you're using Spam Sleuth to filter your incoming e-mail, you can exempt your Experts Exchange emails from the filtering process by adding our "From" address to your list of Friends. Here's how:

• Open Spam Sleuth.
• From the File menu, select Configure.
• In the Friends category, make sure Active is selected.
• In the space provided in the list, make a new (blank) line and on it enter "noreply@experts-exchange.com".
• Click OK.

If you're using SpamButcher to filter your incoming e-mail, you can exempt your Experts Exchange emails from the filtering process by adding our "From" address to your Known Senders list. Here's how:

• Open SpamButcher and click the Configure button.
• Select the Known Senders tab.
• Under Known Good Senders and Recipients, click Add.
• Enter "noreply@experts-exchange.com" and click OK.
• Click OK.

If you're using Spameater to filter your incoming e-mail, you can exempt your Experts Exchange emails from the filtering process by adding our "From" address to your list of Approved Senders. Here's how:

• On the Spameater sidebar, click Filters.
• Select the Approved Senders tab.
• Click Add Filter.
• In the Address space, enter "noreply@experts-exchange.com".
• For Address Type, select Full Email Address.
• Click OK.

If you're using Cloudmark's SpamNet to filter your incoming e-mail, you can exempt your Experts Exchange emails from the filtering process by adding our "From" address to your Whitelist. Here's how:

• Open your Outlook Inbox.
• On the Cloudmark SpamNet toolbar, click Options.
• Click Advanced.
• Select the Whitelist tab.
• Click the Add button.
• Enter "noreply@experts-exchange.com" and click the OK button.
• Click OK again, then Yes, then OK one last time.