usgupta
asked on
Printer does not work after installing scanner
My OS is Windows98. Recently I installed HP Scanjet 3200C scaner.I don't know whether due to scanner or anything else,whenever I start my computer each time I have to reinstall my TVS MSP 145 Plus Dot Matrics Printer otherwise it does not print.Please advise.
There might be some port sharing or irq conflicts. Check in the Printer's folder in Control Panel to see if everything is set as it should be.
ASKER
It does not give a specfic error message,the printer just sits there.
Parallel port connection is shared with printer's port.
I am unable to understand the meaning of USB.
Parallel port connection is shared with printer's port.
I am unable to understand the meaning of USB.
In other words do you have the printer and the scanenr attached to the same port ?
ASKER
Yes Printer and scanner are attached to the same port.Whether the scanner is on or off it does not effect the printer.I have Checked in the Printer's folder in Control Panel also but could not locate any error.
No error??
You mean when you try to print something there isn't an error message that says it can not find "printer"
I assume you have hooked the printer directly to the printer (leave the scanner out) and checked this to make sure the printer worked fine then?
You mean when you try to print something there isn't an error message that says it can not find "printer"
I assume you have hooked the printer directly to the printer (leave the scanner out) and checked this to make sure the printer worked fine then?
Some Printers dont like to be plugged inline with scanners. Eg with a cannon scanner only the newer cannon printers with go inline without problems(Not in all cases). Try your printer seperatly if it works ok, I suggest u buy an extra parallel port for about $50 ( a modern fast one).Disregard this if it has been working and just stoped recently.
ASKER
I have tried my printer seperatly it works ok, but whenever it is connected on the same port with scanner it stops working.
You will need to get a seperate port for the printer an lpt2 port and install it into the pc. and then install the printer on lpt2
briancassin
Good job, that has been suggested in a comment by StormRider Date: Monday, January 31 2000 - 02:00AM EST
Good job, that has been suggested in a comment by StormRider Date: Monday, January 31 2000 - 02:00AM EST
briancassin changed the proposed answer to a comment
ASKER
I have tried my printer seperatly it works ok.But whenever I try to put scanner on the same port it stops working.
well here is your answer
posted by stormrider accept his comment as answer
rom: StormRider
Date: Monday, January 31 2000 - 02:00AM EST
Some Printers dont like to be plugged inline with scanners. Eg with a cannon scanner only the newer cannon printers with go inline without problems(Not in all cases). Try your printer seperatly if it works ok, I suggest u buy an extra parallel port for about $50 ( a modern fast one).Disregard this if it has been working and just stoped recently.
posted by stormrider accept his comment as answer
rom: StormRider
Date: Monday, January 31 2000 - 02:00AM EST
Some Printers dont like to be plugged inline with scanners. Eg with a cannon scanner only the newer cannon printers with go inline without problems(Not in all cases). Try your printer seperatly if it works ok, I suggest u buy an extra parallel port for about $50 ( a modern fast one).Disregard this if it has been working and just stoped recently.
While you are waiting to get the add-in parallel port card (which you really need), you might TRY disabling bi-directional communications with the printer. SOMETIMES this will let you use scanner and printer on the same port.
ASKER
Please advise how to disable bi-directional communication with the printer ( in details please)
go to start settings printers right click on the printer select properties go to the details tab click on spool settings select disable bi-directional communication... and select to print directly to the printer i.e. (raw) for spool data format
Sorry about being slow to get back, thunderstorms in the area. Anyway, briancassin provided your answer. Scanners can't use bi-directional communications, so when the print spooler tries to do it, it messes up the process. Did it help??
ASKER
Thankyou.Disabling bi-directional communications has solved my problem.
Is there any need to have add-in parallel port card.
Is there any need to have add-in parallel port card.
awmytie do you wanna take the credit or what not ?
brian...Well, I could USE the points, but I'm not greedy...whatever usqupta decides is fine with me.
usqupta: You really should get the add-in parallel card if you have the slots to spare. Giving up bi-directional communications eliminates some of the printer warning stuff that can sometimes be handy -- paper jams, etc.
Of course, you also have some decisions to work on -- 1-port or 2-port? ISA or PCI? Amedia or SIIG (or others)? You can even get them with built-in IDE controllers and other goodies. Where you do the research for this is anybody's guess.
usqupta: You really should get the add-in parallel card if you have the slots to spare. Giving up bi-directional communications eliminates some of the printer warning stuff that can sometimes be handy -- paper jams, etc.
Of course, you also have some decisions to work on -- 1-port or 2-port? ISA or PCI? Amedia or SIIG (or others)? You can even get them with built-in IDE controllers and other goodies. Where you do the research for this is anybody's guess.
awmytie go ahead and post as answer
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your welcome :)
Secondly he scanjet3200c you got I am assuimg it is usb and the printer is parallel if I am incorrect please let me know