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Recovering a corrupted mail file
I have a user whose mail file seems to have been corrupted. It gave him an error message saying database not fully initialized, try replicating, however he never replicates since he acesses the file on a LAN. I than went to the server and did a "replace design". I can now access the file but only see emails from today (all docs view as well), but I know the other e-mails are still in there because the file size is still 39MB.
Any help would be great!
Any help would be great!
Did you change the id of the user ???
Initially, when there is a change in id and user tried to access his/her mail box, the default no access would have restricted him from entering the db and would have to that replicate error.
Secondly, you replaced the design, and now the old documents which have security(readers) for old id will not be visible for new id.
Probably the conversion of id didn't take place properly. Reinstate the process again.
~Hemanth
Initially, when there is a change in id and user tried to access his/her mail box, the default no access would have restricted him from entering the db and would have to that replicate error.
Secondly, you replaced the design, and now the old documents which have security(readers) for old id will not be visible for new id.
Probably the conversion of id didn't take place properly. Reinstate the process again.
~Hemanth
If all that wasn't the reason, try to make a new copy of the database (through notes, not through the operating system) and see what documents are in this new copy.
This is in general a good method to recover documents from a corrupted database.
JM
This is in general a good method to recover documents from a corrupted database.
JM
ASKER
Compacting did not change the size of the file. And I have not changed the user ID. I tried making a new copy and a new replica with no luck. Any other suggestions?
Is this database on the server ?
Then try running fixup.
If you have the administrator client, start the administration client and open the server where the database is located.
Then go to the Server tab and click on Tools\Task\Start...
Select 'Fixup' from the list of tasks and make sure the checkmark before 'Select advanced options...' is checked. Then click on 'Start Task'.
On the Basics tab enter the name of the database to be checked.
On the Options tab select the following options:
- Scan all documents (slower)
- Don't purge corrupted documents
Click to start the fixup of the database.
When fixup finishes, check if you can now read the documents.
If you don't have the administrator client installed, run the following command from the server console:
load fixup mail/nameofthemailfile.nsf
This command will do the same.
Unfortunately you cannot run fixup on a local database. If the problem is with a local replica of the database, try to first remove the database locally and then recreate the replica.
Then try running fixup.
If you have the administrator client, start the administration client and open the server where the database is located.
Then go to the Server tab and click on Tools\Task\Start...
Select 'Fixup' from the list of tasks and make sure the checkmark before 'Select advanced options...' is checked. Then click on 'Start Task'.
On the Basics tab enter the name of the database to be checked.
On the Options tab select the following options:
- Scan all documents (slower)
- Don't purge corrupted documents
Click to start the fixup of the database.
When fixup finishes, check if you can now read the documents.
If you don't have the administrator client installed, run the following command from the server console:
load fixup mail/nameofthemailfile.nsf
This command will do the same.
Unfortunately you cannot run fixup on a local database. If the problem is with a local replica of the database, try to first remove the database locally and then recreate the replica.
P.S.: If you run the fixup command, make sure you use the correct filepath to the database. In my example for the command line, the mail file is in a directory, called 'mail' and the name of the file is 'nameofthemailfile.nsf'.
pickedup one word from me and exploded right ? Now if you get an "A" for this i need 75% of the pts deal ?
Sure, I'll post a for Arun question for you :-)
Sounds as if a fixup wasn't done yet, so...
Sounds as if a fixup wasn't done yet, so...
Well...may be!
ASKER
I ran fixup but on the server...so I went with your suggestion thru the admin client and got the following error: File does not exist : na6proxy.dll
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Try to compact the db from server / admin client and see what happens.
ASKER
Well all I seems I cannot recover this DB, I tried all the above suggestion and the emails just won't come back. Should of had a backup, poor me. In any case I would like to give the points to both jerrith and arun for. However I cant split it here, so please per your earlier post Jerrith, please fwd half of the points to arun. thanks all
ASKER
Well all I seems I cannot recover this DB, I tried all the above suggestion and the emails just won't come back. Should of had a backup, poor me. In any case I would like to give the points to both jerrith and arun for. However I cant split it here, so please per your earlier post Jerrith, please fwd half of the points to arun. thanks all
Hi Jerrith !
:-P
Arun.
:-P
Arun.
Sorry, we couldn't be of help to you. We tried our best :-(
If you want to split points, all you need to do is post a zero point question in the community support forum with a link to the question for which you want the points to be split.
Thanks for the 'B', even if we weren't really able to help you this time.
Since, I've got plenty of question points to spare, I'll glady post some points for Arun.
Until next time,
Jerrith
If you want to split points, all you need to do is post a zero point question in the community support forum with a link to the question for which you want the points to be split.
Thanks for the 'B', even if we weren't really able to help you this time.
Since, I've got plenty of question points to spare, I'll glady post some points for Arun.
Until next time,
Jerrith
Try compacting to release the white spaces and your 39 MB will go down.
As for the number of documents.... i am not sure. I guess they are gone permanently since you did not find them in the all documents view.
Keep us posted.
Arun.