Andy M | Experts Exchange

Andy M

IT Systems Manager

Leeds,
United Kingdom of Great Britain and Northern Ireland

Member Since: 2013/11/07

Industry: Computer & IT

Top Skills:

Exchange Email Servers Windows Server 2012

Tech Certifications:

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Message

Been working in IT Support for 8 years now. Mainly experienced in small business systems and networks.

Activity

Points this month4

Total points533,099

Questions: 2

Solutions: 381

Articles: 1

Videos:

Tutorials:

Posts:

Professional Background

Internal Systems Manager

ORIIUM

August 2017 – Present

Leeds, UK

Look after all internal IT systems for the company including Active Directory servers, File Servers, WSUS servers, WDS servers, VOIP phone system, Office 365 environment, laptops and desktop systems.

Also assist with 3rd line queries from support desk and assist with projects for clients.

IT Technician

Oriium

March 2009 – Present

Support Desk Manager. My team look after hundreds of SME clients with varying types of infrastrcuture and equipment. I assist with 3rd line queries in addition to managing our company's internal infrastructure, and supporting our Data Centre Manager with tasks.
Experience in a multitude of areas including Exchange, AD, Server technologies, PHP, SQL, Watchguard routers, Hyper-V, and more.
Have carried out a number of migrations for clients - mainly Exchange and Server migrations.

Education

Leeds Met University

Bsc (Hons)

Multimedia Technology

2005 – 2008

Leeds College of Art and Design

HND

Multimedia Technology

1997 – 2001

Full Biography

No full biography to show.

Languages

English

Native or Bilingual Proficiency

Level Progress

Current: Level 16

Andy needs 44,901 points to level up.

LVL 17

What do levels mean?

Overall

16

533,099
Exchange

10

224,709
Email Servers

6

72,845
Outlook

5

58,468
Windows Server 2008

5

54,803
Windows Server 2012

4

42,434
Active Directory

4

40,072
Windows OS

4

33,485
Networking

3

26,499
Windows 7

3

25,789
Microsoft 365

3

25,600
SBS

3

22,354
Microsoft Legacy OS

3

22,169
DNS

2

17,704
Security

2

17,382
Microsoft Office

2

17,092
Windows Networking

2

15,118
Microsoft Server OS

2

14,895
Windows 10

2

14,814
Email Protocols

2

13,100
Internet / Email Software

2

11,000
AntiSpam

2

10,750
Windows 8

2

10,373
Vulnerabilities

2

10,108
Anti-Virus Apps

2

10,008
Desktops

2

10,000
Dell

2

9,968
Email Clients

2

9,916
Remote Access

2

9,884
Routers

2

8,848
Hardware Firewalls

2

8,834
Software

2

8,600
Storage Software

2

8,520
Server Software

2

8,501
Storage

2

8,378
Mac OS X

1

7,834
WatchGuard

1

7,600
Windows Server 2003

1

7,600
Google Workspace

1

7,000
Encryption

1

6,968
Network Security

1

6,636
Azure

1

6,550
Microsoft Excel

1

6,550
Email Software

1

6,264
Wireless Networking

1

6,250
PC

1

6,168
Windows XP

1

6,132
Powershell

1

6,100
Network Management

1

5,523
Networking Hardware-Other

1

5,020
Cell Phones

1

5,000
Network Analysis

1

5,000
OS Security

1

4,828
Microsoft SQL Server

1

4,824
Switches / Hubs

1

4,700
Gmail

1

4,550
Windows Server 2016

1

4,550
Displays / Monitors

1

4,518
Laptops Notebooks

1

4,358
VPN

1

4,284
Paessler

1

4,248
Hardware

1

4,218
Web Development

1

4,066
Anti-Spyware

1

4,008
Application Servers

1

4,000
Hyper-V

1

4,000
Tax / Financial Software

1

4,000
Microsoft IIS Web Server

1

3,900
Wireless Hardware

1

3,800
Virtualization

1

3,700
Cisco

1

3,550
Broadband

1

3,510
Windows Batch

1

3,500
Disaster Recovery

1

3,400
Sophos

1

3,332
Golang

1

3,050
Internet Protocol Security

1

3,050
Ransomware

1

3,050
Acronis

1

3,000
Apple Hardware

1

3,000
Apple OS

1

3,000
HTML

1

3,000
Server Hardware

1

3,000
Components

1

2,987
OneDrive

1

2,850
VMware

1

2,648
Smartphone Programming

1

2,600
Web Browsers

1

2,566
Git

1

2,550
Operating Systems

1

2,550
Version Control

1

2,550
SSL / HTTPS

1

2,500
Scripting Languages

1

2,500
Storage Hardware

1

2,500
Network Architecture

1

2,375
Computer Games

1

2,250
iPhone

1

2,168
Microsoft SharePoint

1

2,050
Web Servers

1

2,040
Android

1

2,000
Cloud Computing

1

2,000
Enterprise Software

1

2,000
Facebook

1

2,000
JavaScript

1

2,000
Microsoft Applications

1

2,000
Miscellaneous

1

2,000
MySQL Server

1

2,000
Office Productivity

1

2,000
SSH / Telnet Software

1

2,000
Smartphones

1

2,000
iOS

1

2,000