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Smb ftp error 016-783 on Dell MFP Laser 3115cn

Hello,

I'm trying to set-up a networked Dell Laser 3115cn to scan to a shared folder on the server. I'm constantly running into this error "SMB FTP error 016-783". I've searched the Dell community forums and there were a few posts....thier advice did not work. Does anyone have any insight to what the error code means?

Thanks

michko

This error means the mfp cannot find the server path. Either the printer is not pointed to the correct shared drive, or the shared drive does not have the permissions set properly.

This link is to the tech support doc from Dell on setting up scan to server:
http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&l=en&s=gen&docid=31111C60AEEE607FE040A68F5B2863C7&journalid=441C36A9E60049E3E040A68F73283537&Query=c21iK2Z0cA==&SystemID=PRN_LSR_3115CN&ServiceTag=&contenttype=-1&os=-1&component=-1&lang=-1&doclang=en&toggle=false#6

Make sure the credentials you are sending from on the 3115 (login name and password) are included in those given full permissions to the shared folder.

If you're having problems setting up the login credentials, you can chat with a Dell tech at this link:
http://support.dell.com/support/topics/global.aspx/support/chat/hardware_chat?c=us&l=en&s=gen

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wyliecoyoteuk

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capitalcitycomputers

ASKER

Thanks for the responses. wyliecoyoteuk I am running Server 2003 Standard and I believe you solution will fix the problem. I'll be testing/implementing that later this week so I'll get back to you. Thanks!!

michko

capitalcitycomputers last post indicates that wyliecoyoteuk's post looks like it will fix their problem. I'd suggest acceptance of 20700842.
michko

mnbookman

Just an addon solution here -

I was getting the same error. I have my shared folder in the drive ROOT on my 2003 Small Biz server. After tons of errors, turns out the solution was to leave the path blank.

As in, the shared folder was called "Scans."
The path to it from the server is C:\Scans
Leave Path blank
Put "Scans" into the shared folder. :)

wyliecoyoteuk

Well, the remote path would have been \\servername\scans, so that makes sense.

Actually some network scan software will not save to the root of mapped drives either.

StuckySB

Thanks mnbookman!!!

Dell MFP Laser 3115cn 016-783 XP Pro, solution leave Server Path blank

Thanks mnbookman!!! I can sleep again.

smv100

Phaser 6180 MFP, XP Pro, leave Server Path blank. Agreed. That's what I needed to see. Thanks!