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Unable to install Cisco VPN Client X64 because of MsiInstaller error 1603

Hi !
I'm unable to install package vpnclient-winx64-msi-5.0.07.0290-k9 and I'm pretty sure it's my computer the problem because this version was working for over a year now on many other system like the one I work on.

here's a copy of the SetupLog.txt file

===Début de l'écriture dans le journal : 2011-01-27  23:14:58 ===
Action23:14:58 : INSTALL.
Début de l'action 23:14:58 : INSTALL.
Action23:14:58 : WiseStartup.
Début de l'action 23:14:58 : WiseStartup.
Action23:14:58 : Startup. Extracting temporary binaries...
Startup: Icon
Startup: Calldnmsica1.0525718E_E263_4E57_A46E_C584C25A7F93
Startup: WiseDlgSequence
Startup: Complete
Startup: New
Startup: Up
Startup: side16
Startup: Custom
Startup: top16
Startup: trash1
Startup: Music
Startup: Typical
Startup: CD
Startup: Callwisepatch
Startup: Info
Startup: WiseCustomCall
Startup: WiseCustCall64
Startup: Callmsihelper
Startup: WiseCustomCalla
Startup: Callcscavbs_copyinifiles
Startup: Callwiseapi
Startup: WiseCustomCalla1
Startup: Callmsihelper2
Startup: Callmsihelper9
Startup: Callmsihelper10
Startup: Callmsihelper12
Startup: Callmsihelper13
Startup: InstHelperDll
Startup: Callmsihelper14
Startup: Calldneca6.BEE04CD6_610D_4F5B_AC11_6AD2E290CC1D
Startup: Calldneca.BEE04CD6_610D_4F5B_AC11_6AD2E290CC1D
Startup: Calldneca3.BEE04CD6_610D_4F5B_AC11_6AD2E290CC1D
Startup: Calldneca7.BEE04CD6_610D_4F5B_AC11_6AD2E290CC1D
Startup: Calldneca4.BEE04CD6_610D_4F5B_AC11_6AD2E290CC1D
Fin de l'action 23:14:58 : WiseStartup. Valeur renvoyée : 1.
Action23:14:58 : LaunchConditions. Évaluation des conditions de lancement
Début de l'action 23:14:58 : LaunchConditions.
Fin de l'action 23:14:58 : LaunchConditions. Valeur renvoyée : 1.
Action23:14:58 : SetDLLDIR.
Début de l'action 23:14:58 : SetDLLDIR.
Fin de l'action 23:14:58 : SetDLLDIR. Valeur renvoyée : 1.
Action23:14:58 : SetDLLLOC.
Début de l'action 23:14:58 : SetDLLLOC.
Fin de l'action 23:14:58 : SetDLLLOC. Valeur renvoyée : 1.
Action23:14:58 : CsCa_CopyInstHelperDll.
Début de l'action 23:14:58 : CsCa_CopyInstHelperDll.
Fin de l'action 23:14:58 : CsCa_CopyInstHelperDll. Valeur renvoyée : 1.
Action23:14:58 : CsCaDll_AreWeInstalled1.
Début de l'action 23:14:58 : CsCaDll_AreWeInstalled1.
Fin de l'action 23:14:58 : CsCaDll_AreWeInstalled1. Valeur renvoyée : 1.
Action23:14:58 : CsCaProp_SetLegacyClient2Unity.
Début de l'action 23:14:58 : CsCaProp_SetLegacyClient2Unity.
Fin de l'action 23:14:58 : CsCaProp_SetLegacyClient2Unity. Valeur renvoyée : 1.
Action23:14:58 : CsCaDll_ClientAlreadyInstalledOnVista.
Début de l'action 23:14:58 : CsCaDll_ClientAlreadyInstalledOnVista.
Info 2898. For MSSansSerif8 textstyle, the system created a 'MS Sans Serif' font, in 1 character set, of 13 pixels height.
Info 2898. For Arial10 textstyle, the system created a 'Arial' font, in 1 character set, of 16 pixels height.
DEBUG: Error 2835:  The control ErrorIcon was not found on dialog ErrorDialog
Erreur interne 2835. ErrorIcon, ErrorDialog
Description requise.
MSI (c) (FC:20) [23:15:00:717]: Produit : Cisco Systems VPN Client -- Description requise.

Fin de l'action 23:15:00 : CsCaDll_ClientAlreadyInstalledOnVista. Valeur renvoyée : 3.
Action23:15:00 : Fatal_Error.
Début de l'action 23:15:00 : Fatal_Error.
Action23:15:00 : Fatal_Error. Dialog created
Action23:15:01 : WiseCleanup.
Début de l'action 23:15:01 : WiseCleanup.
Fin de l'action 23:15:01 : WiseCleanup. Valeur renvoyée : 1.
Fin de l'action 23:15:01 : Fatal_Error. Valeur renvoyée : 2.
Fin de l'action 23:15:01 : INSTALL. Valeur renvoyée : 3.
Property(C): DiskPrompt = [ProductName] [1]
Property(C): UpgradeCode = {86FEE996-CAE7-4C44-B180-6E347EBE3052}
Property(C): InstallMode = Complete
Property(C): DN_Product_Version.dneorder64.0525718E_E263_4E57_A46E_C584C25A7F93 = 2.32.0.18030
Property(C): DN_PkgSrcRev.dneorder64.wsm.0525718E_E263_4E57_A46E_C584C25A7F93 = 1
Property(C): DN_DNE_PI_ORDER_DB_VER.0525718E_E263_4E57_A46E_C584C25A7F93 = 232
Property(C): DN_DNE_PI_ORDER_REG_VER.0525718E_E263_4E57_A46E_C584C25A7F93 = 0
Property(C): DN_BuildNumber.dneorder64.0525718E_E263_4E57_A46E_C584C25A7F93 = 18030
Property(C): ProductCode = {467D5E81-8349-4892-9E81-C3674ED8E451}
Property(C): ProductName = Cisco Systems VPN Client
Property(C): ProductVersion = 5.0.7
Property(C): Manufacturer = Cisco Systems, Inc.
Property(C): CsProp_AllowSBLLaunches = 0
Property(C): ReinstallFileOlderVersion = o
Property(C): ReinstallRepair = r
Property(C): ErrorDialog = ErrorDialog
Property(C): Accept = No
Property(C): _WiseDialogSuffix = Installation
Property(C): CsProp_VAMTU = 1300
Property(C): ProductID = none
Property(C): CsProp_CvpnDrvDesc = "Cisco Systems Inc. IPSec Driver"
Property(C): CsProp_VPNGui = 0
Property(C): CsProp_CvpnDrvDependsOnService = DNE[~]
Property(C): CsProp_bIsNT = 0
Property(C): PRIMARYFOLDER = INSTALLDIR
Property(C): ApplicationUsers = AllUsers
Property(C): INSTALLLEVEL = 3
Property(C): DefaultUIFont = Arial10
Property(C): WiseInitExistError = %s version %s est déjà installé. Vous devez désinstaller la version existante avant d'installer %s version %s. Voulez-vous désinstaller la version existante de %s?
Property(C): CsProp_VPNClient  = 0
Property(C): CsProp_RasConnectionActive = 0
Property(C): WiseInitSpaceError = Impossible de créer le fichier temporaire. L'espace disque temporairement disponible est insuffisant. Libérez de l'espace disque et réexécutez cette installation.
Property(C): WiseInitLangDefault = English,1033
Property(C): CsProp_LogViewer  = 0
Property(C): CsProp_CiscoRebootFlag = 0
Property(C): WiseCRLF =

Property(C): WiseInitAdminError = Vous devez disposer de droits d'administrateur pour exécuter cette installation. Ouvrez une session en tant qu'administrateur et exécutez à nouveau cette installation.
Property(C): SecureCustomProperties = INSTALLDIR
Property(C): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(C): WiseInitSuffix = Assistant...
Property(C): _WiseDialogFontDefault = {&MSSansSerif8}
Property(C): MaintenanceMode = Modify
Property(C): WiseInitPrefix = Initialisation
Property(C): CsProp_WindowsOSVersion = 0
Property(C): MsiHiddenProperties = WISE_SQL_CONN_STR
Property(C): PALMUSERS = 0
Property(C): CsProp_LegacyClient = Cisco Systems VPN Client
Property(C): ShutdownOption = 1
Property(C): CsProp_DneInstPath = c:\bad_dir\
Property(C): CsProp_Ppptool = 0
Property(C): CsProp_SetMtu = 0
Property(C): _WiseDialogTitleFontDefault = {&Arial8}
Property(C): ProductLanguage = 3084
Property(C): _WiseDebugMode = 0
Property(C): WiseLangEncode = 1
Property(C): _WiseStatusMifInstall = VPNInstall.MIF
Property(C): _WiseStatusMifUninstall = VPNUnInstall.MIF
Property(C): _WiseStatusMifSerial = 123456
Property(C): _WiseStatusMifSMSVer = 2.0
Property(C): _WiseStatusMifPDFVer = 1.0
Property(C): SETMTUVALUE = 1300
Property(C): LAUNCHSETMTU = 1
Property(C): ReinstallFileVersion = o
Property(C): ARPNOMODIFY = 1
Property(C): ALLUSERS = 1
Property(C): LocalAppDataFolder = C:\Users\Administrator\AppData\Local\
Property(C): ProgramFilesFolder = C:\Program Files (x86)\
Property(C): PrintHoodFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(C): SendToFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\SendTo\
Property(C): PersonalFolder = C:\Users\Administrator\Documents\
Property(C): WindowsFolder = C:\Windows\
Property(C): TempFolder = C:\Users\ADMINI~1\AppData\Local\Temp\
Property(C): FontsFolder = C:\Windows\Fonts\
Property(C): CommonAppDataFolder = C:\ProgramData\
Property(C): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(C): RecentFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Recent\
Property(C): DesktopFolder = C:\Users\Public\Desktop\
Property(C): NetHoodFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(C): ProgramFiles64Folder = C:\Program Files\
Property(C): CommonFiles64Folder = C:\Program Files\Common Files\
Property(C): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(C): SystemFolder = C:\Windows\SysWOW64\
Property(C): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(C): MyPicturesFolder = C:\Users\Administrator\Pictures\
Property(C): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(C): FavoritesFolder = C:\Users\Administrator\Favorites\
Property(C): System64Folder = C:\Windows\system32\
Property(C): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(C): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(C): AppDataFolder = C:\Users\Administrator\AppData\Roaming\
Property(C): UILevel = 5
Property(C): VersionNT = 601
Property(C): PackageCode = {A8E53AA2-297F-4262-9996-753440EF4AB0}
Property(C): MsiLogFileLocation = c:\logfile.txt
Property(C): TRANSFORMS = C:\Windows\Installer\{467D5E81-8349-4892-9E81-C3674ED8E451}\vpnclient_fc.mst
Property(C): USERNAME = zerohacker
Property(C): ProductState = 5
Property(C): Installed = 2010/03/23 14:30:52
Property(C): DLLDIR = {467D5E81-8349-4892-9E81-C3674ED8E451}
Property(C): DLLLOC = C:\Users\ADMINI~1\AppData\Local\Temp\{467D5E81-8349-4892-9E81-C3674ED8E451}\
Property(C): CsProp_CopyInstHelperDll = 1
Property(C): EXECUTEACTION = INSTALL
Property(C): CLIENT_INSTALLED = 1
Property(C): CURRENTDIRECTORY = C:\Temp11
Property(C): DN_PkgSrcRev.dne.BEE04CD6_610D_4F5B_AC11_6AD2E290CC1D = 53
Property(C): DN_BuildNumber.dne.BEE04CD6_610D_4F5B_AC11_6AD2E290CC1D = 18002
Property(C): WiseEditorVersion = 7.3.0.250
Property(C): DN_DNE_InstallText.BEE04CD6_610D_4F5B_AC11_6AD2E290CC1D = Managing Network Components|Installing Network Components. This may take several minutes.|Working  {([1])}
Property(C): CRLF.BEE04CD6_610D_4F5B_AC11_6AD2E290CC1D =

Property(C): DN_DNE_Ver.BEE04CD6_610D_4F5B_AC11_6AD2E290CC1D = 3.22.5.18001
Property(C): APPS_TEST = 1
Property(C): DN_DNE_RemoveText.BEE04CD6_610D_4F5B_AC11_6AD2E290CC1D = Managing Network Components|Removing Network Components. This may take several minutes.|Working  {([1])}
Property(C): DN_DNE_DoInstall.BEE04CD6_610D_4F5B_AC11_6AD2E290CC1D = false
Property(C): DN_DNE_DoRemove.BEE04CD6_610D_4F5B_AC11_6AD2E290CC1D = false
Property(C): ProductToBeRegistered = 1
Property(C): CLIENTUILEVEL = 0
Property(C): CLIENTPROCESSID = 4348
Property(C): PRODUCTLANGUAGE = 1033
Property(C): VersionDatabase = 200
Property(C): VersionMsi = 5.00
Property(C): VersionNT64 = 601
Property(C): WindowsBuild = 7600
Property(C): ServicePackLevel = 0
Property(C): ServicePackLevelMinor = 0
Property(C): MsiNTProductType = 1
Property(C): WindowsVolume = C:\
Property(C): RemoteAdminTS = 1
Property(C): GPTSupport = 1
Property(C): OLEAdvtSupport = 1
Property(C): ShellAdvtSupport = 1
Property(C): MsiAMD64 = 6
Property(C): Msix64 = 6
Property(C): Intel = 6
Property(C): PhysicalMemory = 8180
Property(C): VirtualMemory = 13839
Property(C): AdminUser = 1
Property(C): MsiTrueAdminUser = 1
Property(C): LogonUser = Administrator
Property(C): UserSID = S-1-5-21-2749376897-253417217-2729011708-500
Property(C): UserLanguageID = 3084
Property(C): ComputerName = E6500
Property(C): SystemLanguageID = 3084
Property(C): ScreenX = 1920
Property(C): ScreenY = 1200
Property(C): CaptionHeight = 22
Property(C): BorderTop = 1
Property(C): BorderSide = 1
Property(C): TextHeight = 16
Property(C): TextInternalLeading = 3
Property(C): ColorBits = 32
Property(C): TTCSupport = 1
Property(C): Time = 23:15:01
Property(C): Date = 2011-01-27
Property(C): MsiNetAssemblySupport = 4.0.30319.1
Property(C): MsiWin32AssemblySupport = 6.1.7600.16385
Property(C): RedirectedDllSupport = 2
Property(C): MsiRunningElevated = 1
Property(C): Privileged = 1
Property(C): DATABASE = C:\Windows\Installer\565037.msi
Property(C): OriginalDatabase = C:\Temp11\vpnclient_setup.msi
Property(C): VersionHandler = 5.00
Property(C): ACTION = INSTALL
=== Fin de l'écriture dans le journal : 2011-01-27  23:15:01 ===
MSI (c) (FC:20) [23:15:01:473]: Produit : Cisco Systems VPN Client -- Configuration failed.

MSI (c) (FC:20) [23:15:01:474]: Windows Installer reconfigured the product. Product Name: Cisco Systems VPN Client. Product Version: 5.0.7. Product Language: 3084. Manufacturer: Cisco Systems, Inc.. Reconfiguration success or error status: 1603.

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Rubicon2009

ASKER

This is a freshly installed windows 7...

The program does not even try to install, it exit saying : "description required"
Ok.  Try the install again, but this time, install it from the command-line like so, so that you can get more details in the log file.  Then, please post the log file back on here.

msiexec.exe /I vpnclient_setup.msi /L * c:\vpnclient_install.log
The VPN client was installed via a group policy without me knowing it.