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CMIT_ChiNorth

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Server ActiveSync Event ID: 3005 status code: 500

I have a SBS 2003 server that is generating hundreds of event logs (see below) a day...

I have seached the web looking for an answer to no avail..  I have tried  KB883380 and double checked the Virtual directory, directory security and  SSL settings on this server and still no success.  Any assistance you can provide on this would be GREATLY appreciated.

Event Type:      Error
Event Source:      Server ActiveSync
Event Category:      None
Event ID:      3005
Date:            3/1/2011
Time:            1:15:50 PM
User:            CORPXXX\jack
Computer:      CORPXXXX
Description:
Unexpected Exchange mailbox Server error: Server: [corpxxxx.Corpxxx.local] User: [jack@corpxxx.comv] HTTP status code: [500]. Verify that the Exchange mailbox Server is working correctly.

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Alan Hardisty
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Is activesync working for your users?  Most of these errors can be ignored.

Alan
My guess is you didn't run a wizard at some spot when you should have since SBS basically requires wizards.

Did you check out this patch: http://support.microsoft.com/kb/926144

Did you read this? http://forums.techarena.in/small-business-server/656570.htm
Is Exchange ActiveSync working i.e. are mobile devices able to sync with exchange serveR?

Which antivirus do you have on the Exchange ServeR? Can we disable it (msconfig) and restart the machine once to check if it is causing a conflict? If NO, then check for Antivirus exclusions as per Overview of Exchange Server 2003 and antivirus software

-LLL
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CMIT_ChiNorth

ASKER

alanhardisty - Yes, most of the mobile user are receiving emails, so exchange activesync is working.
The mobile user who is not able to sync at all can access his mailbox on his phone using OWA.

BCipollone - We are performing maintenance on the server tomorrow night, so we will install the hot fix then...   And we have read through 656570.htm.

lastlostlast - Our antivirus is Symantec Corporate Edition 8.1, we will disable and restart...

Thanks again for your assistance

ASKER CERTIFIED SOLUTION
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Alan Hardisty
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This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.