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How can I redirect external emails to internal groups using Exchange 2010?

We are an agency that receives external emails sent to the agent owner from our represented company. He receives delivery manifests that we want to automatically forward to groups as they arrive. Using Outlook to forward doesn't work well since his laptop is not always connected. When I tried to set up redirect from Outlook, I receive an error. Is there a way that I can use Exchange to receive specific external emails and then redirect these to specific internal groups? Or is there an alternate way that I am overlooking?

Thanks, Jim

ASKER CERTIFIED SOLUTION

Amit

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jnbowman

ASKER

Let me add a little more information. This external email is not sent to an Exchange address. It is sent to a POP3 address that is added to the agent owners Outlook. I am not sure this can even be accomplished.

jnbowman

ASKER

I would like to know if Exchange could be set up to receive the external email rather than Outlook. That way I think that it could be forwarded.

Amit

If it is not entering your Exchange environment. Then it is not possible to forward anywhere.

SOLUTION

Will Szymkowski

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jnbowman

ASKER

Thanks, guys. You have confirmed my suspicions. I was hopeful that I had overlooked something.

Jim

jnbowman

ASKER

I've requested that this question be closed as follows:

Accepted answer: 0 points for jnbowman's comment #a40864262

for the following reason:

Although the solution was not what I wanted, it is what is suspected.

Will Szymkowski

That is the answer this is not possible. Points should be split between Amit and myself.

Will.

Amit

I agree to Will.

jnbowman

ASKER

Since this was my first question, what am I supposed to do? Anything? They both have agreed.

Will Szymkowski

You can accepted one of the comments as the "Accepted" answer and then another comment as the Assist. Spliting the points 250 each.

Will.

jnbowman

ASKER

Thanks