Link to home
Start Free TrialLog in
Avatar of Peterson50
Peterson50Flag for United States of America

asked on

Powerpoint 2013 with video will not play

We created a powerpoint presentation with a mp4 video inserted into the second slide.  I provided it to another user but the video does not display even though I also provided the file also which has .mov extension and plays fine in Quicktime.  Is there something else that needs to be done to embed the video, so no matter who it is provided to they have no issue with playing it
Avatar of Ankit Pareek
Ankit Pareek
Flag of India image

I think there are some mistakes in path. tell your friends to that re insert video again in file. Because its look like that your friend try to play video in Power point 2010 or lower version. QuickTime for 2007 not available so inserted video from 2013 power point will not able to play

So for 2010 or lower user of power point version they need to install third party multimedia program MCI to play video in PowerPoint 2007 or 2010 check what Microsoft says about it
https://support.microsoft.com/en-us/kb/266983
ASKER CERTIFIED SOLUTION
Avatar of Echo_S
Echo_S
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Peterson50

ASKER

Great