Jim Lacey
asked on
Cannot open your default e-mail folders. The file C:\Users\XXXXX\AppData\Local\Microsoft\Outlook\Outlook.pst cannot be opened
Cannot open your default e-mail folders. The file C:\Users\XXXXX\AppData\Loc al\Microso ft\Outlook \Outlook.p st cannot be opened
Went to:
https://support.microsoft.com/en-us/kb/272227
How to repair your Outlook personal folder file (.pst)
Followed Step 2 (Repair .pst file)
Downloaded and ran MicrosoftFixit50569.msi
Returned statement that file was not for current setup
How do I repair/unlock/open the .pst file so Outlook 2007 will run with Windows 8.1?
I have copied outlook.pst & archive.pst to attached/external HD.
Went to:
https://support.microsoft.com/en-us/kb/272227
How to repair your Outlook personal folder file (.pst)
Followed Step 2 (Repair .pst file)
Downloaded and ran MicrosoftFixit50569.msi
Returned statement that file was not for current setup
How do I repair/unlock/open the .pst file so Outlook 2007 will run with Windows 8.1?
I have copied outlook.pst & archive.pst to attached/external HD.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Create a new Outlook profile. Then attach the .PST files.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
>>> Create a new Outlook profile. Then attach the .PST files.
Above error message cannot be dismissed and Outlook closes. How do I start Outlook?
>>> Is the pst being redirected?
What does this mean & How would I know?
I could attach locked .pst file to another (different) PC Outlook Profile, but see above.
I may need valid version of MicrosoftFixit50569.msi/sc anpst - where is Outlook 2007 version?
I just don't see how I can proceed without being able to start Outlook. Can I reinstall outlook 2007 from DVD (hide current .pst file) without affecting other office 2007 components - Word/Excel etc.?
Above error message cannot be dismissed and Outlook closes. How do I start Outlook?
>>> Is the pst being redirected?
What does this mean & How would I know?
I could attach locked .pst file to another (different) PC Outlook Profile, but see above.
I may need valid version of MicrosoftFixit50569.msi/sc
I just don't see how I can proceed without being able to start Outlook. Can I reinstall outlook 2007 from DVD (hide current .pst file) without affecting other office 2007 components - Word/Excel etc.?
ASKER
What I did, and solved the problem, was save copy of outlook.pst file to a subfolder and to an attached HD. then I ran scanpst.exe (found in C:\...office 2012 folder) for the outlook.pst file in the user folder.
It worked ! after PC reboot all is well with Outlook 2007.
So, I should get the 500 points, as no one else suggested this method.
It worked ! after PC reboot all is well with Outlook 2007.
So, I should get the 500 points, as no one else suggested this method.
ASKER
I've requested that this question be closed as follows:
Accepted answer: 0 points for MARSPATH's comment #a40952625
for the following reason:
Researching the Internet, I found useful reference to scanpst.exe as a potential solution to this problem.
As above,
It worked ! after PC reboot all is well with Outlook 2007.
So, I should get the 500 points, as no one else suggested this method.
Accepted answer: 0 points for MARSPATH's comment #a40952625
for the following reason:
Researching the Internet, I found useful reference to scanpst.exe as a potential solution to this problem.
As above,
It worked ! after PC reboot all is well with Outlook 2007.
So, I should get the 500 points, as no one else suggested this method.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.