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Unable to edit Wordpress website after migration

Hello, I just completed a migration of 2 different WordPress websites onto 1 bluehost account (cloud business) and both were built with Divi theme 2.3. One of the websites works perfectly and the other is broken.

At first the front end for the site in question looked great, but the backend did not allow me to edit the content. I attached a file to this message so you can see what the backend looks like.

I have experimented by disactivating all plug-ins, attempting reinstalls of Divi theme (versions 2.3.1, 2.3.4, and 2.1) all with no results. When I install a totally different theme, it looks like I can edit the backend, but there is a lot of code in the text box, and looks rather cryptic.

This situation is super urgent as my client is about to have a national TV appearance after tomorrow.
Thanks in advance for any insight!

Tom

** about attached image: This is the screenshot of the backend of the home page, which contains a full page header, a home page slider, a 3 column blurb, a two column text and video box, etc... so you can understand from looking at this that there appears no content to edit.
wp_edit-_screenshot.png

Dan Craciun

Have you clicked on "Use default editor"?
If that does not work, have you contacted Elegant Themes support?

HTH,
Dan

tommelkonian

ASKER

Thanks for responding Dan,

Yes, tried default editor and it wouldn't load. And yes, I have contacted theme support as well, but nothing yet.

Thanks again!

Tom

Dan Craciun

What is your default editor? You can choose one in settings.

tommelkonian

ASKER

Thanks again,

When it was working I would always use Divi builder.

Paul Sauvé

Have you contacted Bluehost support?

I had a similar problem when I moved a site from one domain name to another on Dreamhost. I had to run a batch program to rename all my page names from www.domain1/page to www.domain2/page.

Since both domains are in the same account, this MAY be an issue.

tommelkonian

ASKER

Thanks Paul, Yes I have spent hours with bluehost on phone and chat to no avail. I don't believe the issue has to do with pagenames. The site itself works, just the backend/ edit functions dont work

Thanks again

ASKER CERTIFIED SOLUTION

Justin Pilditch

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tommelkonian

ASKER

Thanks for all the responses. I ended up just working around the problem, by directing traffic to the other (working) wordpress site, and putting the relevant content from the broken site, onto the working site. Since I needed to fix it fast.

In the next day our other developer was looking into it and the backend, edit started working again.... I (and she) have no idea how it got fixed (or fixed itself).

Thanks again everyone.