Link to home
Start Free TrialLog in
Avatar of IT Man200
IT Man200

asked on

Mac Mail – finding lost emails – Mac Mail experts help required

Emails seem to have gone missing from a MacMail account linked to a Gmail account. Gmail have been no help saying the emails are lost forever (a Related earlier posting can be seen here, https://www.experts-exchange.com/questions/28738669/Macmail-lost-deleted-a-big-chunk-of-my-gmail-apparenlty-unrecoverable-Using-Timemachine-backup-instead.html )

However, we have a time machine backup. When I use this to recover the MacMac v2 folder to an earlier version, even though the files seem bigger, there does not seem to be more emails in it when looking at the folders.

Also when I do a recovery and then open those emails in MacMail, after a warning about them needing to be converted (Sadly can’t remember the exact message right now, but it like an upgrade has just happened) the 4GB file shrinks to about 1.5GB.

I’m wondering if there are general tips when dealing with Mac Mail to extract / recovery emails from raw files. I’m not sure if the files are corrupted or not, but I don’t understand enough about MacMail to understand what’s happening. Keen to try and recover the emails for the person.

Hope I make some sense. Mac Mail not my area of expertise at all and looking for some general guidance for this scenario
SOLUTION
Avatar of strung
strung
Flag of Canada image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of IT Man200
IT Man200

ASKER

OK. One problem I have with this entire situation, is that I only get limited access to the MAc.

Therefore I wonder. Can I clone the hard drive that has the timemachine backup on it.

*****
Actually I have now asked this question about cloning in another thread:
https://www.experts-exchange.com/questions/28749739/Cloning-a-time-machine-backup-USB-drive-to-another-USB-drive-using-Windows-PC.html

*****

Then I can restore from that clone to another Mac, and then use that other Mac to be linked to our office Mac.

Currently when I attach the timemachine backup to our office mac, it asks if I want to associate the backup device with the office PC, but warns this will break it's original link to the clients Mac.

I want to avoid this of course, but if I have a clone I wont care.

But not sure if cloning of this works.

I found this old article for specific software, but I was likely to use Drive XML to make the clone.
May ask this question again in a specific thread.
ASKER CERTIFIED SOLUTION
Avatar of serialband
serialband
Flag of Ukraine image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Thanks Serialband but I'm a bit confused as I have the emails In mbox format, not emlx.

I'm going to start a new thread on this with consolidated summary of what is tried.
This case will now be consolidated into:
https://www.experts-exchange.com/questions/28806399/Recovering-lost-emails-from-Macmail-and-Mbox-files.html 

See that for the latest on this thread.
Points awarded to show appreciation of effort, but I have not been able to solve this problem and a new thread has been started.