Experts Exchange Search Results

Can microsoft CRM 4 be used as a helpdesk software package? I want to be able to have users created techincal support tickets in CRM and then have the technicians act upon them. Thank you.

http://www.experts-exchange.com/Database/Software/CRM/Q_23263216.html

Zones: CRMDate Answered: 04/02/2008 Grade: A Views: 26

Email using CRM4

Tags: Microsoft, CRM, 4

Hi, We are setting up MS CRM4.0 and about to configure the email settings. Does CRM require Exchange? If not, how do we get it to use a thirdparty mail server? Thanks

http://www.experts-exchange.com/Microsoft/Applications/Microsoft_Dynamics/Q_23600255.html

Zones: Microsoft Dynamics, ...Date Answered: 08/12/2008 Grade: B Views: 10

Using Microsoft CRM 4 with multiple databases

Tags: Microsoft, CRM, 4

I am new to MS CRM, and currently working on 2 development projects simultaneounsly. I would like to have a separate database for each project, but am unable to work out how to switch the CRM 4 ser...

http://www.experts-exchange.com/Microsoft/Applications/Microsoft_Dynamics/Q_23621511.html

Zones: Microsoft DynamicsDate Answered: 08/12/2008 Grade: B Views: 33

setting custom window start position

Tags: Microsoft, CRM, 4

I have written some custom aspx web pages for CRM 4 and have added them to the crm 4 menu using the ISVConfig.xml file. My problem is that the new window opens in a random position. Is there any wa...

http://www.experts-exchange.com/Microsoft/Applications/Microsoft_Dynamics/Q_23655525.html

Zones: Microsoft Dynamics, CRMDate Answered: 08/18/2008 Grade: A Views: 5

Is MS CRM a good software for:

Tags: Microsoft, CRM, 4

Project management, Work Order Management, and Preventative maintenance? Never really used it and it was recomened to our COO by someone and I need to check it out.

http://www.experts-exchange.com/Microsoft/Applications/Microsoft_Dynamics/Q_23691240.html

Zones: Microsoft Dynamics, General ...Date Answered: 09/04/2008 Grade: A Views: 0

Change Nav-Group-Title

Tags: Microsoft, CRM, 4

Not sure if this can be done (perhaps using JavaScript) but I'd like to rename the Sales navigation group title in the Contacts form to something like Applications. I've been able to hide non neede...

http://www.experts-exchange.com/Microsoft/Applications/Microsoft_Dynamics/Q_23726260.html

Zones: Microsoft Dynamics, JavaScriptDate Answered: 09/15/2008 Grade: A Views: 9

Customize reports in CRM to include company logo

Tags: Micrososft, CRM, 4

Hello CRM Experts - How can I customize existing CRM 4 reports to include company logo and messages?

http://www.experts-exchange.com/Microsoft/Applications/Microsoft_Dynamics/Q_23791907.html

Zones: Microsoft Dynamics, MS SoftwareDate Answered: 10/07/2008 Grade: A Views: 52

Timeout error when opening Activities screen

Tags: Microsoft, CRM, 4

When opening the CRM Activities form get the error 'Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.' The related tables have th...

http://www.experts-exchange.com/Microsoft/Applications/Microsoft_Dynamics/Q_23792992.html

Zones: Microsoft DynamicsDate Answered: 10/09/2008 Grade: A Views: 10

Installing Dynamics CRM for Outlook Client by Group Policy?

Tags: Microsoft, Dynamics CRM, 4

Is it possible to install the Dynamics CRM for Outlook client via group policy? Does anyone have instructions for doing this?

http://www.experts-exchange.com/Microsoft/Applications/Microsoft_Dynamics/Q_23779736.html

Zones: Microsoft DynamicsDate Answered: 10/02/2008 Grade: A Views: 28

CRM 4.0 Upgrade Question

Tags: Microsoft, CRM, 4, SBS2003

Is this configuration acceptable for a CRM 4.0 installation? 1 - Small Business Server 2003 RC2 w/SQL 2005 Workgroup Edition for use w/CRM 4.0 1 - Windows Server 2003 Std Edition, for CRM 4....

http://www.experts-exchange.com/Microsoft/Applications/Microsoft_Dynamics/Q_23821054.html

Zones: Microsoft Dynamics, SBS Smal...Date Answered: 10/16/2008 Grade: A Views: 8