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The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

8.0
when pressing a I get a plus (Y)
Zones: PC Laptops, GeneralDate Answered: 03/26/2007 Views: 0
i put a movie in my cd/dvd drawer and it never sees it.  It is NOT a home made disc rather a movie disc purchased I tried several with the same result PLEASE help i can read software disc withou...
Zones: DVD Players / Recorders, PC LaptopsDate Answered: 03/19/2008 Views: 0
I have a D820 notebook that is acting very strange...the keyboard will not respond and beeps with a "pong" type beep when any key is pressed.  I've tried hooking up both a Bluetooth keyboard and an...
Zones: Windows XP, PC LaptopsDate Answered: 01/19/2008 Views: 0
I have a new Dell Latitude D820 laptop running XP Home that I'm setting up for a customer.  When I go to crucial memory selector or the Dell site, I see that it generally comes with 512 DDR2 PC4200...
Zones: PC Laptops, RAMDate Answered: 02/03/2008 Views: 22
How do I remove the keyboard on my Dell Latitude D820 to install memory module A? I can't seem to lift the keyboard out and I don't want to break it...
Zones: PC Laptops, HardwareDate Answered: 03/29/2008 Views: 16
I have a Dell Latitude D820, I recently downgraded to XP SP2. After the downgrade the full 2GB of RAM was recognized. I swapped out the 2 1GB sticks and upgraded with 2 2GB sticks that are known go...
Zones: RAMDate Answered: 04/08/2008 Views: 4
I have a Dell Latitude D820, the bios is locked with an administrator password so I can view the BIOS but not edit. How can I unlock it?
Zones: PC Laptops, MotherboardsDate Answered: 04/09/2008 Views: 109
When laptop is attached to projector and the FN + F8 key combo is pressed to switch to presentation mode the system goes crazy.  For example the resolution size of the title page in Microsoft Power...
Zones: Monitors / Displays, Microsoft OSDate Answered: 06/13/2008 Views: 20
I have a dell latitude d820 laptop, I'm experiencing a strange issue with the headphone jack. When I have set of headphones plugged into the headphone jack, I can hear a faint "ticking" come fro...
Zones: PC Laptops, Windows XP, Sound CardsDate Answered: 07/11/2008 Views: 8
In our office we have several users with Dell Latitude D820 notebooks.  They are all running XP pro with either SP2 or SP3.  One particular user has been having problems with his laptop restart its...
Zones: General, PC LaptopsDate Answered: 08/31/2008 Views: 8