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The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

7.0
Recently i could not on my laptop, i contacted the HP technical support and they said it's because of my motherboard and they ask me to send back to HP to do a motherboard enhancement. Unfortunatel...
Zones: PC Laptops, Hard Drives, Backup / Re...Date Answered: 09/17/2008 Views: 0
Yesterday I was installing some updates for windows vista in my laptop, and it asked me to restart the system. After that I can't boot windows vista anymore. I have tried with the SAFE MODE a...
Zones: Windows VistaDate Answered: 11/21/2008 Views: 315
I often let my notebook turned on (HP Pavilion dv6000) for about 24 hours / more since I have a lot things to download. So far so good, i see no visible impact. I checked the temperature, the ...
Zones: PC Laptops, CPU Processors, Fan...Date Answered: 11/20/2008 Views: 0
While typing cursor jumps around, from one pharagraph to the next.  It is quite random.  New operation system was installed last week.  It has been running fine until just the other day. Would this...
Zones: PC Laptops, Mice / KeyboardsDate Answered: 08/28/2008 Views: 22
suddenly stop working !!! The screen is off ALL the time (black)? no HP BIOS text? no HP loading logo? no beeps? the only thing is working is the lights and sometime I hear the fan working, and eve...
Zones: Motherboards, CPU Processors, Net BIOS an...Date Answered: 08/17/2008 Views: 0
Once again this is a problem with my new HP Pavilion dv6000 laptop. I bought it in December 07, has 2gb ram and core duo 2ghz processor running Windows Vista. My laptop was charging fine for ...
Zones: PC Laptops, Power Supplies / UPSDate Answered: 05/25/2008 Views: 88
I'm working on a customer laptop that is a HP dv6000 laptop with 160 gb hard disk, wireless internal network, 1gb memory and windows vista home premium.   The customer reinstalled vista from the...
Zones: Motherboards, Microsoft OS, ...Date Answered: 05/26/2009 Views: 133
Hello I bought a refurbished DV6131OD (http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&docname=c00782502&dlc=en&lc=en&jumpid=reg_R1002_USEN) and have been using it happily for almost 2 years n...
Zones: Fans / Cooling, PC Laptops, Vi...Date Answered: 11/02/2008 Views: 244
I have a DV6000 in for repair, service tag dv6102od, and the backligfht will not come on.  An external monitor works perfectly.  I can see the image on the laptop LCD but of course, it's not lit.  ...
Zones: PC Laptops, LCD & Plasma, Monito...Date Answered: 06/16/2008 Views: 109
Have an HP Pavilion dv6000 physically connected to a router through an Intel(R) PRO/1000 PL Network Connection.    At close of business the session is locked before being put into "sleep" mode usin...
Zones: Windows Vista, PC LaptopsDate Answered: 07/15/2008 Views: 8