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The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

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I have these HP all-in-one printers: Officejet 5510 and Officejet 6210. I cannot get either of them to scan. How does one download and install program called HP Solution Center? Is there a way t...
Zones: HP PrintersDate Answered: 03/03/2007 Views: 14
I am trying to fix my fiancee's dad's HP C4480.  It will not scan to the PC because the HP Solution Center (where the scan functionality is located) was an older version.  I have uninstalled this a...
Zones: HP Scanners, HP Printers, Office /...Date Answered: 03/03/2009 Views: 92
I have a scanjet g4010 hp scanner hooked up to an xp mahcine and recently i had to reinstall the hp software suite.  Everything installs fine and the scanner runs great but when I go to select what...
Zones: MS Powerpoint, HP ScannersDate Answered: 08/18/2008 Views: 0
I have a fully patched Windows XP PC talking to an HP OfficeJet Pro L7780 via ethernet. The HP Digital Imaging Monitor is version 7.0.  The HP Solution Center is 70.0.128.000. Prior to 4/21 it w...
Zones: HP Printers, Hardware, Printers, Ne...Date Answered: 05/03/2009 Views: 53
Hello, I have a problem with HP Multifunction device. When I open HP Solution Center and try to scan a document it says that the communication with the printer is lost, but I can print without any ...
Zones: HP Printers, HP Scanners, ...Date Answered: 02/13/2008 Views: 0
I recently swapped my DLink DI-624 wireless router with a Linksys WRVS4400N wireless router with VPN and now I cannot scan to my PC using the HP Solution Center software.   I can ping the printer, ...
Zones: HP Scanners, HP Printers, ...Date Answered: 09/01/2008 Views: 95
Windows XP HP Officejet L7650 All-In-One Computer had been using this printer with USB.  Change to ethernet / network configuration. Software no longer recognizes printer - reinstalled HP Basic ...
Zones: HP Scanners, HP PrintersDate Answered: 04/29/2008 Views: 455
I just installed an HP 7780 All In One printer just before I configured the Lotus Notes client software on an HP Compaq 6910p Laptop.  Now when I try to use the all in one's control panel or the HP...
Zones: HP Scanners, Lotus Notes, HP PrintersDate Answered: 06/14/2008 Views: 0
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