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The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

6.8
I'm looking for a "free" webbased applications that functions like a helpdesk but which allows users to submit tickets via the webpage. These users should be just regular visitors to the page who ...
Zones: SoftwareDate Answered: 05/07/2005 Views: 0
Hi, I'm using MS Access 2003 to build a simple call logging system (helpdesk) for you IT dept. It works on the basis of completing a form and writing it to the DB. Later on this gets queried etc...
Zones: MS AccessDate Answered: 10/04/2005 Views: 0
Hi All, Can you please suggest any good link where one can  study all he/she needs to know  in order to work as an ISP helpdesk person !! ?? Please suggest some good links...Basic to experts ...
Zones: Networking, OS NetworkingDate Answered: 12/03/2005 Views: 0
Can anyone please suggest a HelpDesk software. What I'm looking for this software to do: 1. Web Based. 2. Ldap Access 3. Full Ticket System 4. Discussion Board 5. Upload Files for public acc...
Zones: SoftwareDate Answered: 12/02/2006 Views: 0
I'm in need of low-cost HelpDesk software. I would like to be able to do online chatting with people that wish to connect, or just have them login to make a ticket real quickly. I'd like it to b...
Zones: SoftwareDate Answered: 12/08/2006 Views: 0
As the question really, looking for small support helpdesk app, with browser as interface.  It should ideally be freeware as this is only for me a a couple of users.  It can be PHP based or similar...
Zones: SoftwareDate Answered: 01/30/2007 Views: 0
Peace be upon you i am mohamed salah i need help desk software to ticket network client problem i need sw that no trial or has period time and expire please help to get good help desk softwar...
Zones: NetworkingDate Answered: 03/14/2009 Views: 0
Hi, I have to do two updates: update HPD_HelpDesk h set   h.x_Company_ID__Aida_=(select p.x_Company_ID__Aida_ from shr_people p                          where p.login_name = h.Requester_log...
Zones: OracleDate Answered: 09/01/2004 Views: 0
Our support department is currently looking for a good helpdesk application to better handle our workload and user demands.  There seems to be sooo much out there, and I can't find a good solid rev...
Zones: MiscDate Answered: 02/11/2004 Views: 0
Hey All I have been asked to install Teacup - Helpdesk report management system .Iam trying to insall this software on Redhat 9, iam not that good in linux but i have been asked to instal this ...
Zones: Linux AdminDate Answered: 01/20/2006 Views: 0