HP Printer Error "hpmsn082.dll has stopped working" after printing - how to fix?
Hi,
I set up a new network which has some new Windows 7 PC's connected to a domain run by a Windows Server 2003 SBS.
It also has a HP Color LaserJet CP3525dn
I installed the print driver dieclty to the server and then shared it. I then installed it onto the Windows 7 PC's by navigating to the server share folder and then double clicking on the printer.
All seems to install well and the actual printer works, but this error (as shown in pictures)occurs after every print.
One can fix it temporarily by removing the printer from the PC and then reinstalling using the method I describe. But eventually the error starts occuring again.
Also it ust be related to the display window which says how much toner is left as this stops appearing when the error occurs.
Any idea on how to solve this?
HPerror1.jpg
HPerror2.jpg
I set up a new network which has some new Windows 7 PC's connected to a domain run by a Windows Server 2003 SBS.
It also has a HP Color LaserJet CP3525dn
I installed the print driver dieclty to the server and then shared it. I then installed it onto the Windows 7 PC's by navigating to the server share folder and then double clicking on the printer.
All seems to install well and the actual printer works, but this error (as shown in pictures)occurs after every print.
One can fix it temporarily by removing the printer from the PC and then reinstalling using the method I describe. But eventually the error starts occuring again.
Also it ust be related to the display window which says how much toner is left as this stops appearing when the error occurs.
Any idea on how to solve this?
HPerror1.jpg
HPerror2.jpg
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I always install just the driver and not the HP Extended Capabilities, it just adds nag-ware and more things which an go wrong. I would also try letting users be able to delete their own items out of the cue.
ASKER
Never rea;lly got a solution for this. I just had to install the printer directly using the local port method standard TCP port and this stoped the error message.
I can across this same issue on a network printer. A user gets that error while printing from Chrome, Word, and Excel. IE and PDF print fine. Any Idea's?
We are getting dll errors when printing as well. We have a 2008 print server and just deployed Windows 7 64 bit computers
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