Paula Wong
asked on
OWA was unable to get to your inbox - Exchange 5.5
Hi,
We have a user who can't access his mailbox using OWA. He tried from several machines and
kept getting "OWA was unable to get to your inbox" error message. Other users are able to
get in just fine. It seems like he is the only user. We have checked to make sure that he is
using the right Exchange account to login. He is able to use Outlook client just through.
Anyoone has any ideas?
Thank you in advance,
paula
We have a user who can't access his mailbox using OWA. He tried from several machines and
kept getting "OWA was unable to get to your inbox" error message. Other users are able to
get in just fine. It seems like he is the only user. We have checked to make sure that he is
using the right Exchange account to login. He is able to use Outlook client just through.
Anyoone has any ideas?
Thank you in advance,
paula
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
HHi Coupland2000,
I think that was it. I tried changing the alias on my account to a differnt one and couldn't log into unless
I typed in the exact Alias. Waiting to confirm from the end-user.
Thanks,
Paula
I think that was it. I tried changing the alias on my account to a differnt one and couldn't log into unless
I typed in the exact Alias. Waiting to confirm from the end-user.
Thanks,
Paula
If you could give me more info on their logon procedure I may be able to make further suggestions.
Dave