Getting explorer.exe - Application Error under Windows XP Pro

Hello sarcon7 =)

do this, goto Start>Run>type  eventvwr.msc
hit enter and in Applications and System look what are the errors and their details !!!!

Forgot to mentioned that I have ran the Anti-Virus and Ad/Malware software to eliminate the possibility of an infection.

Thanks

Sarcon 7

Check your memory:
  Memory Diagnostics: http://www.memtest86.com/
  MemMXtest: http://panic.et.tudelft.nl/~costar/memmxtest/
  PC Bug Doctor: http://www.pcbugdoctor.com/
  PC Doctor OnCall: http://www.pcdoctoroncall2.com/freetest.htm
  Simmtester/DocMemory: http://www.simmtester.com/

I get a bunch of:

Source: Service Control Manager
Description:
The IMAPI CD-Burning COM Service service entered the stopped state.

Try Start->Run->SFC /Scannow
and then...
Start->Run->MSConfig
remove all items from the startup tab and reboot - does it still occur?

so u are not getting errors abt explorer.exe in event viewer,,,, hmmmmm have u tried to check for the problem in safemode yet ??

Will try now, what is really confusing me is that IMAPI CD-Burning COM in all of the messages. Is that from Windows XP?

Be back in a second with the response of the Safe Mode.

Thanks

Ups, feel ashame. There are many explorer.exe errors prior the Service Control Manager, IMAPI CD-Burning COM

Application popup: explorer.exe - Application Error : The instruction at "0x77416767" referenced memory at "0x02dd22b8". The memory could not be "read".

Click on OK to terminate the program
Click on CANCEL to debug the program
--------------------------------------------
Application popup: explorer.exe - Application Error : The instruction at "0x02dab1a8" referenced memory at "0x02dab1a8". The memory could not be "read".

Click on OK to terminate the program
Click on CANCEL to debug the program
--------------------------------------------
Application popup: explorer.exe - Application Error : The exception unknown software exception (0xc015000f) occurred in the application at location 0x77f6fca7.

Click on OK to terminate the program
Click on CANCEL to debug the program

Those were the last three in a row I got when doing the test.

Thanks

>> Application popup: explorer.exe - Application Error : The exception unknown software exception

its not giving the "problematic" software name :(
what abt safemode ??

Yeap !!, still does it with all items disabled from start up. Will try Safe Mode completly.

Check this for information on how to perform a repair install of XP:
https://www.experts-exchange.com/questions/21014636/XP-Activation-Installation-Repair.html#11240778

I am going to try it. I already tested in Safe Mode and it does the same thing.

Give me a few...

Thanks

Read the article. I did that, both manners and the same results, crashed OS. After the first restart, the system never goes back up. It gets into a loop that ends on a black screen...

hmmmmm ok tell me one thing, have u installed the Xvid codecs, or any other codecs pack ??

YES, Xvid and DivX.

just try to uninstall Xvid one !!!
Im not sure but once i saw the same problem, and it was solved by removing this codec,,, so worth a try !!!

Didn't Work

Thanks

Any other suggestions?

Same error only that this time it is from the Internet Explorer

Application popup: iexplore.exe - Application Error : The instruction at "0x77416767" referenced memory at "0x05aa2ee0". The memory could not be "read".

Click on OK to terminate the program
Click on CANCEL to debug the program

I noticed that the fle name changed so, I wanted to let you know.

Thanks

You probably should just perform a repair install if your memory checked out okay...
See this PAQ: http:Q_21014636.html#11240778

I already did that twice and in both cases the OS crashed on me after the first reboot. I am not sure if it is because of the Windows Updates or else. My memory checked out fine.

On the order hand, I've been searching the web for similar issues and I have noticed a lot of them since June 2004. Same or very similar. Could it be one of the updates I made?, here is the list I have since my last reinstallation:

814078: Security Update (Microsoft Jscript version 5.6, Windows 2000, Windows XP)
823559: Security Update for Microsoft Windows
Actualización para el Reproductor de Windows Media 9 Series (KB837272)
Un fallo en el Reproductor de Windows Media podría permitir el acceso a la biblioteca multimedia (819639)
Actualización crítica para los comandos de secuencias de comandos del Reproductor de Windows Media (KB828026)
Microsoft .NET Framework versión 1.1
Más información... Es posible que este sitio esté en inglés.
Paquete de instalación de códecs de Windows Media Serie 9
Más información... Es posible que este sitio esté en inglés.
Windows MovieMaker 2
Más información... Es posible que este sitio esté en inglés.
Actualización para Windows XP Service Pack 1 (KB810243)
327979: Actualización recomendada
Q327405: Actualización recomendada (Windows XP Professional)
Más información... Es posible que este sitio esté en inglés.
Microsoft Windows Journal Viewer (Windows XP)
Más información... Es posible que este sitio esté en inglés.
322011: Actualización recomendada
Más información... Es posible que este sitio esté en inglés.
814995: Actualización recomendada
Actualización recomendada para Windows XP SP1 (817778)
820291: Actualización recomendada (Windows XP)
Informe de errores de Windows: actualización recomendada (Windows XP)
Actualización recomendada para Windows XP SP1 (KB822603)
Actualización para Microsoft Windows XP (KB826942)
Actualización para la compatibilidad de HighMAT en Windows XP en el Asistente para grabación de CD (KB831240)
Actualización para Windows XP: Vínculo Comprar música en línea (KB833998)
Actualización de seguridad para DirectX 9.0 (KB839643)
Tiempo de ejecución del usuario final de DirectX 9.0b
Más información... Es posible que este sitio esté en inglés.
Distribución de actualizaciones 1 para Microsoft Windows XP (KB826939)
Actualización crítica para Internet Explorer 6 Service Pack 1 (KB831167)
810577: Security Update
810833: Security Update (Windows XP)
810565: Critical Update
329170: Security Update
811630: Critical Update (Windows XP)
Q329115: Security Update (Windows XP)
Q329390: Security Update
Q329048: Security Update
Q323255: Security Update (Windows XP)
Security Update for Windows XP (329834)
814033: Critical Update
814078: Security Update (Microsoft Jscript version 5.6, Windows 2000, Windows XP)
Q329441: Critical Update
Security Update for Windows XP (815021)
Q817287: Critical Update (Catalog Database Corruption in Microsoft Windows XP)
811493: Security Update (Windows XP)
817787: Security Update Windows Media Player for XP
817606: Security Update (Windows XP)
Security Update for Windows XP (819696)
823559: Security Update for Microsoft Windows
Security Update for Windows XP (KB821557)
Security Update for Microsoft Windows (KB824141)
Security Update for Microsoft Windows (KB823182)
Security Update for Microsoft Windows (KB824105)
Critical Update for Windows Media Player Script Commands (KB828026)
Security Update for Microsoft Windows XP (KB825119)
Security Update for Microsoft Windows XP (KB828035)
Security Update for Microsoft Data Access Components (KB832483)
Critical Update for Windows (KB833407)
Security Update for Windows XP (KB835732)
Security Update for Windows XP (KB828741)
Security Update for Windows XP (KB837001)
Security Update for Windows XP (KB840374)
Security Update for Windows XP (KB839643)
Cumulative Security Update for Internet Explorer 6 Service Pack 1 (KB832894)
Cumulative Security Update for Outlook Express 6 Service Pack 1 (KB837009)
Critical Update for ADODB.stream (KB870669)
Windows XP Service Pack 1 (Express)

Thanks

You are going to love this news. First I recomend testing the ram
http://www.memtest86.com/ download the program and boot of the floppy / cd you make
only let it run for about 1 hour if it takes any longer just restart you computer and take out the floppy / cd
if it doesn't find any errors countine reading
I had the same problem with my compaq it was under warrenty so I took it in. It happened to be that my harddrive was bad so they replaced my harddrive for free. If your computer/harddrive is under warrenty have it looked at. Now from my understandings you did a repiar on xp. You should do a clean earse to verfiy it is not a software issue, because some pc places charge you like $85 to have you computer looked at hope this helps. Oh and before taking in you pc or replacing the harddrive backup all your file you need via cd, jumpdrive and even via gmail if you need a gmail account let me know and I could work on getting you one.

But my guess is it the harddrive take my advance it took me 4 months to get the problem solved with warrenty.

ok forget memtest86 I was reading and I think you already did it. So the only thing you need to do is do a clean reinstall by formating the hd to make sure it is not OS. You haven't already done so. I think you have?

so just follow this
If your computer/harddrive is under warrenty have it looked at. Now from my understandings you did a repiar on xp. You should do a clean earse to verfiy it is not a software issue, because some pc places charge you like $85 to have you computer looked at hope this helps. Oh and before taking in you pc or replacing the harddrive backup all your file you need via cd, jumpdrive and even via gmail if you need a gmail account let me know and I could work on getting you one.

Hi BigDog5191:

Thanks for the reply. I already did the clean install twice due to the crashes. I did discoverd up to 2.5MB bad sectors the first time I formatted the drive though. One question that comes into my mind is, Why is it that the error only happens when I use either of those two files (explorer.exe or iexplorer.exe)?, if a hardware failure is the cause, wouldn't happen as well with any other files using that sector of the drive?

Thanks in advance.

By the Way, my HDD is under warranty and I can get it replaced without any troubles but, my fear is that the problem seems to me like software related.

Ohhhh, forgot another thing. I did used the SATA drive instead of the ATA I originally had installed on the PC. Now I am using a totally different HDD for the OS partition and it is doind the same thing.

Thanks

hmmmmmmmm its just a shot in the dark,,,,,,

Repair or Reinstall Internet Explorer in Windows XP:
http://www.theeldergeek.com/repair_ie6.htm

first Run SFC scan, and then reisntall using ie.inf method.......
coz as u said it started happening after doing updates,,,,, and reinstalling can restore the original files related to explorer !!!

ok

Didn't work.

Man, I have tested disabling all content Menu and it works. Then I enabled them all back and started 1 by 1 and found that disabling the following file, actually worked:

Extension: Webroot Spy Sweeper Context Menu Integration
Type: Context Menu
Description: Spy Sweeper Context Menu
Version: 3.0.0.113
Filename: C:\PROGRA~1\Webroot\SPYSWE~1\SSCtxMnu.dll
CLSID: {7C9D5882-CB4A-4090-96C8-430BFE8B795B}

For now, the solution is working fine. I'll be giving you updates everyday fr the rest of the week to see if this is a final resolution.

Thank you very much !!

You were really great.

JMP.

Superb !!!!!!  :D

I also have this problem, and it's from "Spy Sweeper Context Menu" !!!

Too bad  :(

I have been searching for a solution to this for a week or so with no progress at all! Everyone seems to conclude its the SpySweeper proggie but I have never installed that!! HOWEVER, the solution offered here led to the ShellExView program and thankyou VERY MUCH cos I FINALLY found out what also causes this problem. As mentioned briefly above it was in fact a DivX sheel extension :
==================================================
Extension Name    : EncodeDivXContextMenu Class
Disabled          : Yes
Type              : Context Menu
Description       : EncodeDivXExt Module
Version           :
Product Name      : EncodeDivXExt Module
Company           :
My Computer       : No
Desktop           : No
Control Panel     : No
Filename          : C:\Program Files\DivX\Dr.DivX\EncodeDivXExt.dll
CLSID             : {E9F5B111-CACC-4FD4-81FD-4EB4FD6765A3}
==================================================

Hope this helps someone else as this is a VERY frustrating problem.

Thanks again to everyone who contributed ;-)

I seems that my "Avi Properties Handler" is what is causing my error. I am wondering if it is okay to keep on disabled? Is there anyway to fix it (besides a reinstall).  Thanks.

P.S. If you answer my question I'll give you the points from my first post about this error:
https://www.experts-exchange.com/questions/21127363/explorer-application-error.html

i searched experts exchange and found that the "Avi Properties Handler" can be unregistered doing no harm to my comp thanks SheharyaarSaahil you comment seemed to help a large variety of explorer.exe problems :D

Thanks SheharyaarSaahil the ShellExView/context menu fix worked, for me it was Dr. Divx that gave me problems.

glad its working for you guys..... :)

hi guys, i don't use this service much, but this thread was a godsend. i had a slightly different problem, but related.  whenever i had my explorer up, and in the left pane, would drag to scroll button down, as soon as i hit the button on the bottom, I would get the error "cannot read memory bla bla bal".  I assumed it was a memory problem (silly me), and replaced all the memory in my computer for starters. then i down loaded the sharewara version of pc rescue and ran it.  Although i could not run the repair because i had not licensed, it did give me a list of 23 errors associated with active x.  basically telling me that a lot of .dll files were missing in C:\WINNT\SYSTEM32\..  These files wer in my .net directory.  I copyied them the the SYSTEM32 DIRECTORY and poof, my troubles were over.  hope this helps others.  I think I might have inadvertantly deleted them when answer "delete all" when removing software.  So, turns out one gets an ms memory error when files are missing too.

by the way, my problems were with W2Kserver.

further to above:  I thought the above stuff had fixed my problem, but it came back to haunt me.  However, reading another thread on ANNOYANCES.COM, I tried a suggestion for XP, and I think it has worked for me.  I was using a short-cut to open explorer with options to force it to open at the appropriate drive.  When I blew away this short cust and opened explorer normally, everthing seems to work perfectly now.  go figure.   I am attempting to now re-build my short cut to see where it causes the problem.  hope this helps some of you