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patregl

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Problems Getting Windows 2000 Workstations to get beyond the 10MBPS speed after upgrading Internet to Optimum "Boost"

This really has me stumped and I hope someone out there has a clue.

Here in NY we have Optimum Online for our cable Internet access. Recently they deployed what they call "Boost" to their system. The "Boost" goes at speeds up to 30Mbps, wheras the standard service was up to 10Mbps (the Boost is also at an additional charge).

This network we have has about 50% Win XP Pro workstations and 50% Win 2K workstations. All the XP stations get upwards of 20Mbps consistently while the Win 2K stations cannot get beyond 10Mbps. Ironically ONE of the Win 2K Workstations actually passes all the workstations in the office by getting 27Mbps, and that workstation seems, for all intents and purposes, identical to another which cannot get beyond the 10Mbps threshold.

I have compared and checked all the TCPIP settings, made sure all had the same programs were installed and that there was no spyware or viruses on any of them. Short of actually testing the physical speed of the actual wire runs does anyone know of anything within Windows 2K that would limit the speed to 10Mbps?

Thanks!
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callrs

Check the specks of the network cards on those computers, they may be the 10Mbps kind.
I think Everest (http://www.majorgeeks.com/download4181.html) may tell you the speed, or System > Device Manager in the Control Panel

Also something called "mtu" setting, and similar settings, that I had to adjust once to get my full bandwidth, but in your case it may just be the network card limit of 10 instead of 100Mbps.
Avatar of patregl

ASKER

Good Point Callrs!

Fortunately, I did think of that, and checked them, they are either 10/100 cards or Gigabit cards so that rules that out. I hear you about the MTU but this setting has not been adjusted on any other workstations so not sure if it needs adjusting in this scenario.
Look into mtu etc. anyway...

And is the 10Meg limit set in the network card properties? Win2k is from when 10Meg cards were the norm, so  Windows may need to be explicitly told of the new limit.

See what Everest has to say about the cards.

Any interconnecting hubs/switches that may support only 10mbps?
Avatar of lherrou
Just to follow up on Callrs point... no difference in the routers and other network hardware to the Win2K machines?
Avatar of patregl

ASKER

I tested the cards and they all tested at their advertised speeds, 100. The entire office is on the same switch and router, so this again stumps me even more - As I said one of the Win2K workstations does connect at 27 while it's identical mate (same hardware, Gigabit NIC, same O/S and same applications), connects at a mere 9-10.

While I understand the thought behind looking into the MTU, we have established that one Win 2K workstation works fine and the MTU has not been changed at all on that workstation (nor any of the workstations for that matter).

I really think I need more technical info regarding the Optimum "Boost" aspect as I suspect therin lies the rub. Although we have gotten very poor support from Cablevision (their technical support is virtually non-existent, they can only ask "Is it plugged in...unplug everything and plug it back in..." - Duh). However I have heard of a number of issues related to their "Boost" - I do not know what they do to technically "Boost the signal to triple the speed. I do know that you cannot use their "Boost" Service with an inline surge supressor - many routers are incompatible etc. - must be ethernet (doesn't work if you use their USB interface on their modem).

As I said I am stumped and really fishing for suggestions.

Thanks!
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callrs

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>>1995
Make that 2005