fairrington
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Outlook is trying to retrieve data from the Microsoft Exchange Server {server name}
Hi,
Strange thing has been happening for the last three weeks. Everybody in our organization has been complaining about the balloon that pops up on the bottom right corner of Outlook 2003 that says, "Outlook is trying to retrieve data from the Microsoft Exchange Server ftcexch.fairrington.com". It doesn't matter if you are using a stand alone pc, citrix, etc. Does anyone know how I can trouble shoot this? Everything still works fine with Outlook and it doesn't look like the connection is actually being severed. It's more of an annoyance. We are running Outlook 2003 SP2 and Exchange 2003 SP2. Any thoughts would be great!
PS. Nothing has changed on our network.
Thanks,
Matt
Strange thing has been happening for the last three weeks. Everybody in our organization has been complaining about the balloon that pops up on the bottom right corner of Outlook 2003 that says, "Outlook is trying to retrieve data from the Microsoft Exchange Server ftcexch.fairrington.com". It doesn't matter if you are using a stand alone pc, citrix, etc. Does anyone know how I can trouble shoot this? Everything still works fine with Outlook and it doesn't look like the connection is actually being severed. It's more of an annoyance. We are running Outlook 2003 SP2 and Exchange 2003 SP2. Any thoughts would be great!
PS. Nothing has changed on our network.
Thanks,
Matt
ASKER
I just change the global catalog to our other domain controller. Still happening. This is really getting annoying! The only thing I can think of is the switch the exchange server is plugged in to. Maybe I can swap the switch and see.
If your global catalog is getting swammped, just moving it wont help much. How many users and DC do you have in your organisation?? I would think about adding a second global catalog and see if that helps.
You are correct in that it may also be a switch problem, so swapping thta out too is also an option.
Stuart
You are correct in that it may also be a switch problem, so swapping thta out too is also an option.
Stuart
ASKER
We have about 115 users with two Windows 2003 Domain Controllers. Should I make them both Global Catalogs? I will try the switch idea maybe today.
Thanks
Thanks
With that many users I would definitly have more than one GC.
S.
S.
ASKER
Cool, let me re-activate the other one as well and see what happens.
Thanks
Thanks
ASKER
Still doing it after the weekend. I have both DC's as GC's and it is still popping up. I'll see if I can get that switch swapped out sometime soon and reply back to this thread.
ASKER
I changed some switches around and am doing a ping to the exchange server. I'm getting a few timeouts here and there. I wonder if that is the problem. The network link is dropping momentarily causing this issue?
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ASKER
It was the nic. Switched to the other on-board nic and all is good. Thanks
How in name of anything IT could this be the acceptable answer to this issue?
"maybe your network is a problem?" WTF?
"maybe your network is a problem?" WTF?
ASKER
It was a faulty NIC. We had the motherboard replaced and both NIC's were fine after that. No more ping problems or drop outs.
Was the problem on the NIC on the DC or on the Exchange Server?
I would check the servers in your organisation, particualy the global catalog servers. The meesage is showing there is a delay in the respose from either the exchange server, domain contollers or (most likely) globnal catalog.
HTH
Stuart