PaperPort - Blank Page Job Separator with Duplex Scanning

Published on
13,798 Points
2 Endorsements
Last Modified:
Joe Winograd
50+ years in computer industry •Everything from development to sales •CIO •Windows •Document Imaging •EE MVE 2015,2016,2018 •EE FELLOW 2017
PaperPort is a popular document management/imaging product from Nuance Communications. It is in widespread use by both individuals and businesses. The current version of PaperPort is 14 (previous version was 12 – Nuance got superstitious and skipped 13). This Article documents how PP14 finally solved a nasty duplex scanning problem that has plagued PaperPort since the introduction of the Blank page is job separator capability in PP10.

The problem is that a blank back side of a page will act as a job separator during a duplex scan. This is extremely bad, since most double-sided documents have some single-sided pages, and they will terminate the document – not what you want! It makes the Blank page is job separator capability practically worthless for users doing duplex scanning. In other words, if you are using a duplex scanner and a page in the stack is not blank on the front, but is blank on the back, this should not be considered as a separator page. In the case of duplex scanning, a page should be blank on both sides in order for it to be treated as a separator page. Otherwise, you'll get what should be a single document broken into separate PaperPort items if that document happens to have some single-sided and some double-sided pages.

This "bug" (Nuance called it a "feature" when I reported it) existed in PP10, PP11, and PP12 (as mentioned above, there was no PP13). Nuance finally fixed it in PP14 with the addition of a new sub-option in the Settings for a Scanning Profile. In the SET tab under Blank page is job separator there is a new check-box that says Blank sheet is job separator on duplex scan, as shown in this screenshot:

PP14 Settings Scanning Profile SET Tab
This is what you want for duplex scanning with a duplex scanner – it means that the page must be blank on both sides to be treated as a separator page. Although it took three major releases and five years, my thanks to Nuance for finally fixing this!

If you find this article to be helpful, please click the thumbs-up icon below. This lets me know what is valuable for EE members and provides direction for future articles. Thanks very much! Regards, Joe
Ask questions about what you read
If you have a question about something within an article, you can receive help directly from the article author. Experts Exchange article authors are available to answer questions and further the discussion.
Get 7 days free