Issue: One Windows 2008 R2 64bit server on the network unable to connect to a buffalo Device (Linkstation) with firmware version 1.56. There are a total of four servers on the network this being one of them.
Troubleshooting Steps:
- Command line: net view \\servername | NOPE
- System error 53 has occurred, the network path was not found
- Command line: net view \\192.168.1.x | NOPE (note: ping the actual IP address of the device)
- Command line: net view /cache | Server is viewable but still get "System error 53"
- Disabled Firewall | NOPE
- Services Windows Firewall
- Disabled Antivirus | NOPE
- Tried to connect from another Windows 2008 R2 server, OK no issues.
- Checked Network Settings, IP, DNS, WINS all the same (except the actual IP DUH!)
- Ping both the NETBIOS name and IP address | OK
- Clear and Reset: arp, nbtstat, ipconifg (from an elevated command prompt)
- Elevated command prompt: arp -d
- Elevated command prompt: nbtstat -R (must be capitalized)
- Elevated command prompt: ipconfig /flushdns
- Wait a few moments...
- Elevated command prompt: nbtstat -RR (must be capitalized)
- Elevated command prompt: ipconifg /registerdns
- No errors in either Application log or the System log.
- Ensured the SMB1 and SMB2 are installed working and enabled.
- Powershell prompt: Set-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters" SMB1 -Type DWORD -Value 1 -Force
- Powershell prompt: Set-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters" SMB2 -Type DWORD -Value 1 -Force
- Restart System must do for the above to take effect and before doing the below…
- Elevated command prompt: sc.exe config lanmanworkstation depend= bowser/mrxsmb10/mrxsmb20/nsi
- Elevated command prompt: sc.exe config mrxsmb10 start= auto
- Elevated command prompt: sc.exe config mrxsmb20 start= auto
- Restart again (and if you have been doing this as long as I have you start to think are we back in the days of Windows 3.11)
- Validated the Local Security policies (secpol.msc) | Security Settings > Local Policies | Security Options
- Review all the policies "Network access:" with the machine that does work and make contact to the buffalo device.
- Do not delete either update or add, and document what your changes are (before and after) so if this breaks something else you can take it back.
- Review the Workstation services settings: HKLM\SYSTEM\CurrentControlSet\services\LanmanWorkstation\Parameters to those of the working server.
- My change wound up being the "RequireSecuritySignature" value needed to be 0 (Disabled)
Name
Type
Data
(Default)
REG_SZ
(value not set)
EnablePlainTextPassword
REG_DWORD
0x00000000 (0)
EnableSecuritySignature
REG_DWORD
0x00000001 (1)
OtherDomains
REG_MULTI_SZ
RequireSecuritySignature
REG_DWORD
0x00000000 (0)
ServiceDll
REG_EXPAND_SZ
%SystemRoot%\System32\wks
ServiceDllUnloadOnStop
REG_DWORD
0x00000001 (1)
Reboot so the changes take effect, test and hope this works for you as well.
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