HOW TO: Fix the VMware Data Protection error - VDP: [001] The most recent checkpoint for the VDP appliance is outdated

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Andrew Hancock (VMware vExpert / EE MVE^2)
MVE^2, Expert of the Year 2017-2011, Scribe 2016-2012, Author of the Year 2017-6,2013-2012 VMware vExpert 2018-2011 27 years of experience.
In my previous Experts Exchange Articles, most have featured Basic and Intermediate VMware and Virtualisation Topics.

If you would like to read my Basic VMware articles, they are listed at the end of this article for your convenience.

After a recent network outage this was displayed in the alerts of the VMware vSphere Client, One possible reason is the appliance is stored on a Microsoft Storage Server which has a poor network link to the iSCSI Target. (It should really use Jumbo Frames, and be at least 1GBe!)

image1.jpgThis error has occured because a fault has occured in the backup repository, because the appliance has not been shutdown cleanly.

In this tutorial article, we will show you HOW TO: Fix the VMware Data Protection error - VDP: []001] The most recent checkpoint for the VDP appliance is outdated.

1. Login to the VMware Data Protection appliance.

Open the console using the VMware vSphere Client/Web Client, or connect via SSH. Using username - root, and corresponding password.

Type the following at the console prompt, to stop the VDP services.
dpnctl stop

Open in new window

vdp2a.jpgthe results after stopping the services. 

This command stops:
  • hfscheck
  • MCS
  • gsan
  • axionfs
vdp3a.jpgType the command

Open in new window

and record the mount points for data01, data02 and data03.

vdp4a.jpgThe mount points are

/dev/sdb1 - /data01
/dev/sdc1 - /data02
/dev/sdd1 - /data03
vdp5a.jpgWe need to manually check the disks /dev/sdb1, /dev/sdc1 and /dev/sdd1; this can only be done if the current disk mounts are un-mounted.

Type the following commands at the console
umount /data01
umount /data02
umount /data03 

Open in new window

vdp6a.jpgWe need to check each disk using the following commands at the console, 
xfs_check /dev/sdb1
xfs_check /dev/sdc1
xfs_check /dev/sdd1

Open in new window

Remount all disks, type the following command at the console
mount -a

Open in new window

vdp7a.jpgCheck all the disks are mounted as before, by typing 

Open in new window

vdp8a.jpgRestart the VDP services by typing the following at the console
dpnctl start all

Open in new window

vdp9a.jpgStop the Maintenance Services, by typing the following command at the console
dpnctl stop maint

Open in new window

vdp10a.jpgCreate a manual checkpoint, using the following command
avmaint checkpoint --ava

Open in new window

vdp12.jpgPerform a full HFSCheck using the following command; this can take many minutes or hours to run!
avmaint hfscheck --full --ava

Open in new window

 vdp14.jpgRun this command, to verify the HFScheck:
avmaint hfscheckstatus --ava

Open in new window

vdp15.jpgThe result you are looking for is:-

status = "completed"
result = "OK"

Repeat the manual checkpoint and hfscheck until the above results are displayed.

Run this command, to restart the maintenances services.
dpnctl start maint

Open in new window

vdp15a.jpgYou will notice the Alert has disappeared.

Congratulations you have Fixed the VMware Data Protection error - VDP: []001] The most recent checkpoint for the VDP appliance is outdated.

During this series of articles VMware released VMware vSphere 5.5 and VMware vSphere Hypervisor ESXi 5.5. These articles are also applicable to VMware vSphere Hypervisor ESXi 5.0 and 5.5. For consistency, I have used VMware vSphere Hypervisor ESXi 5.1 throughout this series.

Basic VMware Articles Series: 


Thank you for reading my article, please leave valuable feedback. If you liked my VMware article and would like to see more Articles from me, please click the Yes button near the: Was this article helpful? at the bottom of this article just below and to the right of this information. Thank You. Do not forget if you have a question about this article or another VMware, Virtualisation, Windows Server 2012 question, why not post a Question for me and the other Experts Exchange Experts in the VMware, Virtualisation, Windows 2008, Windows 2012 Zones. I look forward to hearing from you. - Andy :- twitter @einsteinagogo

Expert Comment

by:John Derr
Fixed my issue! Thanks for the easy to follow instructions!

Expert Comment

by:Cecil B
Hi Andrew, i have the same issue with my VDP 6.1.  I was following your artilce to fix my issue until i reached the last few steps.  I created a manual checkpoint using the "avmaint checkpoint --ava" command.  when i run the second command " avmaint hfscheck --full --ava", i get the error message below:
ERROR: avmaint: hfscheck: server_exception(MSG_ERR_NO_CHECKPOINT)

I have started and stopped the scheduler a few times.  Any ideas?


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