<

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x

Windows advanced troubleshoot using DART (Diagnostic and Recovery Toolset)

Published on
5,801 Points
2,601 Views
2 Endorsements
Last Modified:
The Diagnostic and Recovery Toolset (DART) is used to troubleshoot and repair Windows 7 and later operating systems, including Windows 2008 and R2 64-bit servers.  More information about DART can be found at http://technet.microsoft.com/en-us/windows/jj190826.aspx.   

Versions:
DART 7.0: Windows 7, Windows Server 2008 R2
Latest version of DART: 8.1: Windows 8.1 and 2012 R2.

You need to customize the DART / ERD ISO images by updating drivers / Debug tools etc. Once you have this image, mount this ISO image to defective Virtual machine or Physical server (try connecting Remote consoles like DRAC /iLO / Vcenter).

Boot server from mounted ISO (Boot from CD / DVD option you need to select)

You need to wait until Windows loads the boot files.
Win-Load-Screen.jpgClick on “Yes” to initiate network connectivity in the background.

DART-Network.jpg
Click on “Yes” to Remap the drive letters.
DART-Map-drives.jpgClick Next to continue. Select the Operating system from below screen and click on “Yes”.

DART-OS-Selection.jpg
Below image shows for Windows Server 2003 / Win XP

DART-2003-OS.jpg
You need to click on Microsoft Diagnostics and Recovery Toolset.

DART-Selection-Window.jpg
You will get below screen which contains all the troubleshooting tools, Based on your problem you need to select the tools,

DART-Home.jpg
Most of the Reboot or OS problems are loading issues, or there might be a problem with Services / Drives, Click on Computer management to get services window. You can select the Problematic service and disable that service / Driver.

DART-Computer-Management.jpg
Close all the dialog boxes until you can get to the “Shut Down” button.  Reboot the server.


Other DART tools information

DISK COMMANDER:
The Disk Commander can be used to salvage or repair partitions, or volumes and even repair MBR

TCP/IP CONFIG:
The TCP/IP Config utility helps you to display and set a TCP/IP configuration. To enter IP address configurations.

HOTFIX UNINSTALL:
This removes hotfixes or service packs from a system that fails to boot.

SFC SCAN:
This helps you check system files, dlls and repair any that are corrupt or missing.

STANDALONE SYSTEM SWEEPER:
The Standalone System Sweeper utility helps detect malware or other unwanted software, and alerts you to potential risks

REMOTE CONNECTION:
Remote connection helps us to get in to any remote desktop or set up any remote connections.

Further References:
 
  1. Test the DART functionality in Microsoft Virtual labs: http://technet.microsoft.com/en-us/virtuallabs
  2. Learn More about DART: http://technet.microsoft.com/en-us/windows/jj190826.aspx
  3. DART deployment Guide: http://www.microsoft.com/en-us/download/details.aspx?id=35494
  4. Previous release / Reference / Explore: http://technet.microsoft.com/en-us/windows/hh826071.aspx
2
Comment
2 Comments
LVL 62

Expert Comment

by:McKnife
Hi Manjunath Sullad.

I think you should add
-how to aquire Dart (as far as I can see, only volume license customers get it, right?)
-That additional steps are needed to use it on encrypted hard drives (manage-bde on the command line can unlock the drive if bitlocked, but what do we do for drives encrypted with something else if we don't want to decrypt it first)
0
LVL 11

Author Comment

by:Manjunath Sullad
Hi McKnife,

Thanks for suggestions; I will update this article with above recommendations.
0

Featured Post

Exploring SQL Server 2016: Fundamentals

Learn the fundamentals of Microsoft SQL Server, a relational database management system that stores and retrieves data when requested by other software applications.

Join & Write a Comment

This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

Keep in touch with Experts Exchange

Tech news and trends delivered to your inbox every month