Request User State Storage - Error 0x00002004

Abdul Jalil Abou AlzahabConfiguration Manager & Windows 10 Administrator
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Published:
Action:
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You have Microsoft Configuration Manager 2007 R2 with Service Pack 2 and you are trying to run task sequence to on the client machine "Windows 7" to capture user profile and deploy a new image then restore user profile.

Problem:
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When task sequence will run on Microsoft Windows 7 to capture User Profile you may receive the following error when task sequence start "Request User State Storage".

The error code is 0x00002004

and you my also found the following error in Task Sequence - Advertisement Status reports:

The execution of the group (Capture Files and Settings) has failed and the execution has been aborted. An action failed
(0x0002004)

Solution:
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Uninstall Microsoft Security update KB974571.
1
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Abdul Jalil Abou AlzahabConfiguration Manager & Windows 10 Administrator
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Comments (1)

Abdul Jalil Abou AlzahabConfiguration Manager & Windows 10 Administrator
CERTIFIED EXPERT

Author

Commented:
Hello,

If you don't want to uninstall KB974571 from client machine, you may install the following hotfix from Microsoft support:

http://support.microsoft.com/kb/977203/en-us

The hotfix is now available...

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