PaperPort 14 with Office 2016/Office 365 - A First Look

Joe WinogradDeveloper
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PaperPort has a feature called the "Send To Bar". It provides a convenient, drag-and-drop interface for using other installed software, such as Microsoft Office. However, this article shows that the latest Office 2016 apps (installed with an Office 365 subscription) do NOT work with the Send To Bar.
In previous video Micro Tutorials here at Experts Exchange, I discussed a feature of Nuance's PaperPort software called the Send To Bar:

PaperPort Send To Bar - Part 1
PaperPort Send To Bar - Part 2

Article Update on 18-Apr-2020: Last year, Kofax acquired the Document Imaging Division of Nuance, which included PaperPort. I discuss this in an EE article and video:

Free in-place upgrade of Nuance PaperPort Professional 14.5 to Kofax PaperPort Professional 14.7
Free upgrade of Nuance PaperPort Professional 14.5 to Kofax PaperPort Professional 14.7

In other previous video Micro Tutorials here at EE, I explained how to obtain a free, one-month trial of Office 2016/Office 365:

How to get a free trial of Office 365 with the Office 2016 desktop applications
How to install the Office 2016 desktop applications that come with the free trial of Office 365 Home

As part of the Office 365 trial, I installed the 32-bit desktop versions of these Office 2016 applications (on a 64-bit Windows 7 system):

Excel 2016
 Outlook 2016
 PowerPoint 2016
 Word 2016


As you can see in the PaperPort video Micro Tutorials mentioned above (which were done on a system with Office 2013), all four of those modules should appear on PaperPort's Send To Bar:

PP14.5-Send-To-Bar-with-Office-2013.jpg

However, the Send To Bar on the system with the Office 2016 applications (installed as part of the Office 365 subscription) has only the Outlook icon on it — Excel, PowerPoint, and Word are all missing!

My first thought was that this may be an older "point" release of PaperPort 14, but it is not — it is the latest PaperPort 14.5, as described in this EE article:
PaperPort 14 - Free Upgrade to Version 14.5

My second thought was that this PaperPort 14.5 may be missing Patch 1 — indeed, it was! So I installed Patch 1 as explained in this EE article:
How to install the Patch 1 update for PaperPort 14.5

The Patch 1 installation went fine, with Help>About showing the correct Version and BUILDID for Patch 1. However, no joy with the Send To Bar — it still shows just Outlook. I tried a reboot followed by a Send To Bar>Refresh in PaperPort — still no joy!

My third thought (and final one, at this time) is that it's a bug in PaperPort. I looked in the PaperPort knowledge base for "office 2016", "office2016", and "office365", but got no hits on them. I did get two hits on "office 365", but neither is helpful. So I submitted a bug report to Nuance's technical support and will post back here if and when I receive a response. Sorry to be the bearer of bad news, but I hope that this is valuable information for PaperPort users who have moved to, or are considering moving to, Office 2016/Office 365.

If you find this article to be helpful, please click the thumbs-up icon below. This lets me know what is valuable for EE members and provides direction for future articles. Thanks very much! Regards, Joe
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Joe WinogradDeveloper
CERTIFIED EXPERT
50+ years in computers
Development•Sales
CIO•Document Imaging
EE — FELLOW 2017
MVE 2015,2016,2018
RENOWNED 2018,2019
CERTIFIED GOLD 2020

Comments (16)

Joe WinogradDeveloper
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Commented:
Hi Stéphane,
Thank you for joining Experts Exchange today, reading my article, and sharing your experience with us. I'm very glad to hear that your PP14.5/Patch1 is working well with Office 2016 (from Office 365 subscription), but I want to be clear on one point, i.e., does your Send To Bar have the Excel, PowerPoint, and Word icons on it? If so, does dragging a file to them work? Thanks, Joe
Hi Joe,

I've added the Word link using the instrux at https://nuance.custhelp.com/app/answers/detail/a_id/6177/~/adding-microsoft-office-2010-links-to-the-paperport-12-send-to-bar and tested that dragging a PP document onto the Word icon works.

I haven't tested Excel and PowerPoint so far as I don't need that.


Best regards,

Stéphane.
Joe WinogradDeveloper
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Commented:
Thanks again, Stéphane. I was not aware of that PaperPort KB article (#6177), but it seems to be the same technique that I discuss in one of my five-minute EE video Micro Tutorials:
PaperPort Send To Bar - Part 2

I had not tried the method in PP14.5/Patch1 for Office 2016, but that's a great idea! Did you also have to make the registry change mentioned at the MS forum link in your first post?
No, strangely enough (change in Office 2016 that now accepts being started via a 8.3 path?) I did not have to tweak the registry.
Joe WinogradDeveloper
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Commented:
I did not have to tweak the registry.
Good to know! Thanks!

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