<

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x

Configuring an Office 365 mailbox in Outlook

Published on
5,461 Points
2,261 Views
2 Endorsements
Last Modified:
Many  organizations are moving to Office 365,  and user mailboxes will hosted on online Exchange server but will provide the same email features and functions like an on-premises Exchange server. This is how to configure Outlook with a hosted Office 365 mailbox.
Based on my work experience, before configuring a Microsoft Office 365 mailbox in Outlook log into Webmail /OWA at https://outlook.office.com and change your default password.

Second, check to make sure your version of Outlook is compatible with Office 365. Outlook 2007 SP3 and Outlook 2010 SP2 are compatible, and newer versions by default have support for Office 365.

Third, we have to make sure our system has the proper DNS configuration to discover the Office 365 domain. We can test it by pinging the autodiscover record (autodiscover.outlook.com) from your local system.
Capture1.PNG
If the ping response works that means we can proceed to the next step. Next we need to run the Outlook readiness test https://portal.office.com/support/help.aspx?sid=sara#/.

We need to be logged into the Office 365 mailbox account. Once you run the test it will give you confirmation if there is no problem. In the case of missing required software or a Windows update or even a license issue, it will be highlighted as you can see in below screenshot.

Capture12.JPG
1. Next we need to open the control panel. Select the mail icon and open it.
Capture3.JPG
2. Now select E-mail Account Tab
Capture4.JPG
3. Click on the New button
Capture5.JPG
4. 
Capture6.JPG
5. Fill in all the information on all tabs -- Display name, email address and password -- and click on the Next button.
Capture7.JPG
6. Outlook will perform the discover process of your mailbox account with Office 365.
Capture8.JPG
7. Once the discover process is completed it will be connected with Office 365. It will prompt for authentication, so type in the mailbox password.
Capture9.JPG
8. Once authentication process has finished, Outlook will finish the rest of configuration automatically.
Capture10.JPG
9. Click on the Finish button and you are ready to use Outlook.
2
Comment
  • 2
3 Comments
LVL 4

Author Comment

by:Naushad shaikh
Thank you! I will do the changes.
0
LVL 4

Author Comment

by:Naushad shaikh
Please check and let me know, i don't why so much space is coming
0

Expert Comment

by:Kåre Skjoldstrup
You should not ping autodiscover.outlook.com to confirm your DNS settings. That only checks if your DNS client can resolve autodiscover.outlook.com to an IP address and that you can ping it.
But ping “autodiscover.yourdomain.xxx”, that should then give you a respond like this below, that way you know that your DNS is configured up against O365 for the client access part.

C:\Users\XXXXX>ping autodiscover.xxxxxxx.xxx

Pinging autodiscover-emeacenter.outlook.com [134.170.69.40] with 32 bytes of data:
Reply from 134.170.69.40: bytes=32 time=18ms TTL=241
Reply from 134.170.69.40: bytes=32 time=19ms TTL=241
Reply from 134.170.69.40: bytes=32 time=18ms TTL=241
Reply from 134.170.69.40: bytes=32 time=19ms TTL=241
1

Featured Post

Angular Fundamentals

Learn the fundamentals of Angular 2, a JavaScript framework for developing dynamic single page applications.

Join & Write a Comment

This video shows how to quickly and easily deploy an email signature for all users in Office 365 and prevent it from being added to replies and forwards. (the resulting signature is applied on the server level in Exchange Online) The email signat…
A query can call a function, and a function can call Excel, even though we are in Access. This is Part 2, and steps you through the VBA that "wraps" Excel functionality so we can use its worksheet functions in Access. The declaration statement de…

Keep in touch with Experts Exchange

Tech news and trends delivered to your inbox every month