<

Operation could not be completed Error 0x000006D9 While Adding Network Printer

Published on
3,962 Points
862 Views
1 Endorsement
Last Modified:
Jinish KG
I'm Jinish KG,  Total 10 years of experience in IT field.
When you try to share a printer , you may receive one of the following error messages.

Error message when you use the Add Printer Wizard to share a printer:

Windows could not share your printer. Operation could not be completed (Error 0x000006D9)

Operating System
Windows 7, Windows server 2008
Problem
When we trying to add a network printer on a computer that is running Windows 7 or windows server 2008, may receive the following error message
“Printer Settings could not be saved. Operation could not be completed (Error 0x000006D9)”

4540.Untitled.jpg
Solution
Check the both systems are installed same OS architecture (32 bit or 64 bit) or not. It should be identical for both systems.
Check the both systems are in same workgroup or domain.
Verify the network settings as shown below
a. Click start and click Control Panel.
b. Double click Network and Sharing Center.
c. Select "Change advanced sharing settings" option in the right panel.
d. Please turn on "Network discovery" and "File and printer sharing".

Check the windows firewall service status.
To share printers in Windows 7/Windows server 2008, we must have the Windows Firewall Service enabled. Start the firewall service and change the startup type to automatic.
After doing the above settings try to add the network printer again.
1
Comment
Author:Jinish KG
2 Comments

Expert Comment

by:John Chuma
stop the print spooler, wait 5 seconds, and start the print spooler.

let me know if that works.
0

Expert Comment

by:Anirudh Rao
For my case stopping and starting printer spooler service not helped. The above article solution worked for me. Thanks.
Have you noticed the same issue in windows 8 and windows 10 machines?
0

Featured Post

Cloud Class® Course: Microsoft Office 2010

This course will introduce you to the interfaces and features of Microsoft Office 2010 Word, Excel, PowerPoint, Outlook, and Access. You will learn about the features that are shared between all products in the Office suite, as well as the new features that are product specific.

Join & Write a Comment

Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

Keep in touch with Experts Exchange

Tech news and trends delivered to your inbox every month