As the name says, ECM (Enterprise Content Management) is about managing the total content of the entire organisation. As people who are working in IT, we tend to limit our focus about electronic content only; namely electronic files, scanned images, emails etc.. But what about physical documents?
I think any ECM strategy should start from considering about managing of paper documents in the organisation, since most of the content will become a paper document at some stage of it's lifecycle. The paperless office that everyone was talking about (and still talks about) may not be a reality soon. Also managing of paper documents has gained more consideration due to the increasing printing expenses and "Go-green" initiatives that take place at present.
There are lot of things that one needs to consider about physical document management. I will start with one most simple yet very important factor to consider; paper sizes.