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Export Exchange 2013 EDB Mailbox to PST

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As much as Microsoft wants to kill off PST file support, just as they tried to do with public folders, there are still times when it is useful or downright necessary to export Exchange mailboxes to PST files.


Thankfully, it is still possible to export mailboxes to PST from within the EAC (Exchange Admin Centre) if you are willing to jump through a few hoops. The basic process for exporting mailboxes is,


  1. Create a share to export to
  2. Assign yourself import / export permissions
  3. Export the mailbox


1. Creating a share


As exchange is now mostly managed through a web interface rather than a console you need to setup a share to export these PST files to. It’s up to you where you place this share but make sure:


  • There is enough space for the PST files
  • The Exchange server can access to the share
  • Clean it up after


So, let’s create a share, call it EXUtil$, share it with everyone, full control. For your NTFS Permissions make sure that the Exchange Trusted Subsystem object has full control. 



As a quick test just make sure you can browse to the share from the exchange server and that there are no networking issues stopping you.



2. Import / Export Permissions


Even if you are already a Domain / Enterprise admin you won’t have access to export to PST by default. To set give yourself the correct permissions


  1. Open the Exchange Admin Centre (EAC)
  2. Click Permissions from the left-hand side
  3. Select Admin roles from the top
  4. Click Organization Management from the list
  5. Click the Pencil to edit
  6. Add a member and select the user you wish to give permissions
  7. Click on OK


3. Exporting the mailbox data to PST


First, make sure that you are logged into EAC as the user that you just gave import / export permissions to. Now we need to find the user who we are going to be exporting to PST, click the ellipses (the 3 dots) next to that user and select Export to a PST file from the drop down. 



Now you have an option to export the contents of the mailbox or the contents of the archive. Select the one you want, if you want both you will have to submit two separate jobs. 



Next fill in the path of the share that you created before, also give the PST file a name. 



And finally, select a user whom you wish to notify when the job completes. 



You will be notified when the job starts, completes or fails



Once the job has finished the PST file will appear in the share that you created!


The manual Exchange Recovery process is so complicated that only a technical expert who was worked extensively on Exchange server can perform the whole procedure. A normal user will find this method quite hard to follow and that is where Exchange Recovery tool comes to the rescue. It is specially developed to assist user in performing EDB to PST conversion within minutes. It has a highly user friendly GUI which make even a novice Exchange user to complete whole procedure in three simple steps.

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Expert Comment

by:Justin Morris
Well, But I have found another software which recovers your corrupted/damaged edb files. that's working great!

https://www.edbmails.com
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Expert Comment

by:Maryta yllors
Your EDB to PST Converter did wonder in online conversion. I can effortlessly perform EDB to PST conversion online with this utility. As Exchange admin, I can easily connect to Domain server. It is really very helpful to retrieve back all my lost files. Download the Free trial version of EDB to PST Converter software, in free trial version you are allow to export 25 items per exchange server mailbox to outlook pst file.
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Expert Comment

by:Olaf Burch
Completely helpful manual solution to export Exchange 2013 EDB mailbox to Outlook PST and users can take advantage from this article. If any case your problem does not solve then you can try third party tools like https://www.datarepairtools.com/edb-to-pst-converter.html
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Expert Comment

by:Justin Morris
EDB to PST Converter repairs corrupt or damaged Exchange EDB files and restores the mailboxes into Outlook PST file. You can easily view Mailbox data from the PST files using MS Outlook application. It supports MS Exchange Server Recovery for 2003, 2007, 2010 and 2013 corrupt and unmounted database.
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