Public Computer? no worries anymore

Sam Simon NasserIT Support Professional
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Are you an IT professional responsible for a public computer (Class PC, Library PC, Hotels, Internet cafe, Kiosk, etc)? Do you have headaches maintaining them and removing all the junk left by users? Are they affected by viruses every day? Then bring a big MUG of coffee and enjoy this article.

Introduction:

Nearly everyone nowadays has a mobile device, tablet and even laptops (yet laptops are considered old fashion!). But there are times you need to use a computer in the Library to search for books, as an instructor who uses a class pc for presentation or even kiosk pc in some places. This is not an issue for you, but its a big matter for the IT person responsible for such computers.


Public computers are very risky, because anyone can work on them, and usually policies and restrictions do not apply to them. Imagine an instructor who will give a lecture at class today, and he brought his presentation on a USB drive (it was plugged into his home computer, which may have a jungle of viruses and malware on it), and YES, he brought these viruses to you.  


Action Plan:

In order to solve this, you need an action plan for public computers and in order to protect them. You can easily deploy an image on it (Check my course here) and we are done. but think about it: you need to do this continuously every week in order to maintain this computer in a clean state, but what if you have 10 or 20 or more public computers? 


The Idea here is to create a "Start Point", in which, whatever the user does on that computer, when I restart it it will be back at the start point! Cool, right? So if the user logged into his email and left it open without signing out, downloaded files here and there, installed software that contains malware and bombed your computer. No worries, do a restart and its back to the start point.


Software available:

There are many pieces of software used for this:


Why Reboot Restore RX?

First of all, its  FREE! In the past years Reboot Restore RX has received many high ranking and has been recommended to be piece of state of the art software. As mentioned above, the PRO version has advanced options, but the free version is more than enough for basic computer protection. 


Another excellent feature for Reboot Restore RX is creating the start point (from here on in I will refer to it as the BASELINE), the baseline can be created or updated with one click when you want to make a modification. I used deep freeze before, the issue was if you want to do a modification, you need to unlock and restart, and after you make your modification, you need to lock and restart! too many restarts. 


Lets Start!


STEP1:

At this point, you should have the computer prepared, with windows installed, software installed and updated. Since the reboot restore will bring you back to the baseline, so there is no need to have antivirus on the computer.


STEP2:

Since this is a public computer (from my point of view), there is no need for username and password. We will have an administrator account, and a user account (auto login). Let's create the user account by right clicking computer - manage, click Local Computer and Groups on the left, right click users and selecting new user:

IMPORTANT NOTE: MAKE SURE TO TICK (USER CANNOT CHANGE PASSWORD)


Now, in order to make the user account auto login into the computer, run the following command:

Start - run and type control userpasswords2


A windows will appear:



Here, do the following steps:

  1. Select the user you want to auto login
  2. Remove the tick on (users must enter a user name and password to use this computer)
  3. In case the user have a password, you'll be prompt to enter it
  4. Click OK

now restart the computer, you'll note that it will automatically log in with the user account we specified. 


STEP3:

Now, the big step. Log in with administrator account (if the computer booted into user account automatically, log off) download reboot restore from here (you need to register with valid email to get the download link): http://horizondatasys.com/download-form-reboot-restore-rx-free/ 


Installation:

In the image below, select the partition you want to protect and create a baseline for it.

After installation it will ask you to restart. When restarting, you'll notice a new windows and counting bar appearing before Windows loads up. and that's it! Reboot Restore RX is now installed. 


UPDATING BASELINE:

If you want to update the computer or modify it, you need to unlock the computer, modify and then lock it. when you lock it, reboot restore automatically updates the baseline.


When you are in the user account, you won't find the reboot restore icon in the taskbar. you need to log off and log in with administrator account, and you'll find the icon of reboot restore in the task bar. Just right click the icon and click DISABLED, you'll notice the color changed from orange to gray. 

Now you can modify, update and do whatever you want to do. When you finish, do the same and choose ENABLE to update the baseline and enable reboot restore on this computer.


So by now, your public computer is ready for action. and no worries anymore. you can sit down and relax while the user does whatever he wants on the computer, knowing when he restarts it, it will be back as you left it, clean and clear.


REBOOT RESTORE RX vs REBOOT RESTORE RX PRO

Reboot restore does basically what you, for free, but you might wonder, what extra features does the pro version have? 

Below is that chart mentioned on Horizon DataSys website:



Also here some of the features on the pro version as mentioned on the company website:


Conclusion:

As mentioned earlier, whether you have internet cafe, class PC, conference room PC, or hotel's public use computer, Reboot restore RX can save more time than you could imagine, no troubleshooting anymore, no cleaning anymore, no virus and malware cleaning anymore, no privacy and information stealing from customer anymore. Use this software and enjoy your day.

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Sam Simon NasserIT Support Professional
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Comments (14)

Andrew LeniartIT Professional, Freelance Journalist, Certified Editor
Author of the Year 2019
Distinguished Expert 2020

Commented:
Update

I've received a response back from Reboot Restore Rx (albeit from sales, rather than support) regarding this issue and it appears there is no easy solution. Rather than try to explain in my own words, I'll provide the 2 links to their blog and forums that were sent to me as an explanation of the problem I struck.

https://horizondatasys.com/rollback-rx-and-ssd-trim/

http://community.horizondatasys.com/forum/rollback-rx/3265-rollback-rx-and-ssd-trim

The above links also give some insight as to why it takes Reboot Restore Rx so long (about 20 minutes in my case) to uninstall.

In a nutshell, for those that have a ton of spare SSD space available, this won't be as much of an issue and the use of the software in the way I wanted to use it could be highly desirable. Even then, as I understand the above article and discussion, as time goes by and baselines are updated, the amount of space hidden from the file system will continue to increase.

If you don't have limitless space on your SSD though, then you'll need to weigh up the pros and cons for yourself. Still not clear is whether or not this problem only exists on SSD drives. If anyone has a better understanding of TRIM and the technical aspects discussed in the above links, please do update this Question thread with some layman explanations.
Thomas Zucker-ScharffSolution Guide
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Commented:
I had a rep from Horizon contact me, because they saw I was using DeepFreeze and wanted to discuss alternatives.  I questioned him about the Trim problem and he blamed it on the tools being used.  He insisted that RR RX had a better console than Deepfreeze.

Whatever the case, I ended up uninstalling Reboot Restore RX from my work production machine due to the fact the images were taking up too much space, the problem referred to by Andrew.
Thomas Zucker-ScharffSolution Guide
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Commented:
I considered writing an entire article about a problem I had, But decided it was best suited as a comment here.  I have Reboot Restore RX installed on my home laptop.  For what ever reason the laptop stopping booting to windows 10.  Normally this is not a problem., All one needs to do is wait for windows to see that it is having trouble booting (after 3 unsuccessful boots) and the safe boot / recovery boot screen appears.  There was one problem - the machine never booted into windows, but each time it rebooted, it rebooted to a recovery image, there fore it never reached the 3 unsuccessful reboot count and never booted into safe mode.

I thought maybe I would need to boot from a USB stick first.  This required me to go into the BIOS and turn off all secure boot settings in order to turn on Legacy boot mode (which seems the only way to allow one to boot from a USB stick).  Unfortunately, either my BIOS kept getting reset by Reboot Restore RX, or I was missing something when changing these settings.  Either way I couldn't get the machine to boot to my stick.  I went back into the BIOS and this time told it to reset all settings.  I had to enter the BIOS before RRRX was able to start in order to do this.  The result was that I was finally able to boot into windows again.

Now the system  that was not booting before seems to be working perfectly.

Just an FYI for anyone else having difficulties.

Commented:
can I recover some files if I am using reboot restore rx ? can someone help  me ?
Andrew LeniartIT Professional, Freelance Journalist, Certified Editor
Author of the Year 2019
Distinguished Expert 2020

Commented:
Hi new life,
can I recover some files if I am using reboot restore rx ? can someone help  me ?
I've stopped using Reboot Restore Rx due to my previous comments under this article, however, I would doubt it if you've already restored using a Reboot. You may have some luck with Data Recovery solutions, but I can't verify if that will work. Having said that, you may have better success in getting help if you use the Ask a Question function at Experts Exchange (Big blue button at the top of EE's page).

You could also post a help request at the Support Portal at Horizon DataSys Support.

I hope that's helpful.

Regards, Andrew

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