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Office 365 eDiscovery Export to PST Tool Failed? Try Alternative

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Are you trying to export PST from Office 365 using the eDiscovery export tool but failed? Let’s try an alternate solution to export Office 365 mailbox to PST format without using eDiscovery. You will get Office 365 data into PST format in just a few clicks using the Office 365 Export Tool.


Nowadays, Office 365 is used by medium and large-sized enterprises very frequently. Basically, Office 365 is a cloud-based packaged suite that is used for both personal and business chores. It also includes the range of applications such as SharePoint, Exchange Online etc. There are many people who are adopting cloud-based platforms. 


Microsoft Office 365 eDiscovery export tool is an inbuilt utility of Office 365 which exports data from Office 365 mailbox to PST file format. This helps the user to export and protect their Office 365 data. Office 365 eDiscovery export to PST is an efficient tool but what if Office 365 eDiscovery PST Export Tool fails or does not work? 


To deal with the failure of Office 365 eDiscovery utility, we are going to introduce an alternate reliable automated solution in the section given below. Moreover, we are also going to discuss some situations which lead to the failure or improper workings of the eDiscovery PST export tool.


Reasons Responsible for Failure of Office 365 eDiscovery Export to PST Tool


  1. If the Net 4.5 or previous framework is not installed.
  2. Using Internet Explorer 9.0 or earlier one.
  3. If the Local Intranet zone is not set up properly in the Internet Explorer.
  4. Working on the browsers that do not support Click Once add-on extension.
  5. If the user export data more than 50 GB in size.


Due to the above-mentioned reasons, Office 365 users search for a simple yet reliable way to export Office 365 mailboxes to PST.


Smart Approach to Export Office 365 Data in PST Format


Users can opt for a professional software package that is Office 365 Export utility. This software allows the user to move data of Office 365 mailboxes into different file formats such as PST, EML etc. 


Moreover, with this utility, the user can easily export Office 365 data items such as emails, contacts, calendars etc. in PST file format. Additionally, the user can also export Office 365 archive mailboxes or in-place archive emails with the help of the tool. The software has an easy-to-use interface which allows the users to work with it in a seamless manner. Moreover, there is no risk of data loss associated with the software. 


Step by Step Process to Export Office 365 Mailbox to PST without eDiscovery


To move Office 365 data including email, contacts, tasks etc. the user has to follow the steps explained in the section given below:


  1. First of all, download and install Office 365 Export Tool on your system and launch it.

  2. Now, you will see the initial screen of the software. Here, you need to check to mark the Is Admin option.

  3. After that, provide the credentials of your Office 365 account and click on the Sign In button.

  4. Now, you will be able to see all the user ids under the admin id. Here, you have to select the required user id credentials and then click on the Next button.

  5. In the Select Email Format option, you have to choose the file format in which you need to export Office 365 mailbox data. Select Microsoft Outlook (PST) option.

  6. To split the size of the PST file, you can select Split Outlook Data File After option.

  7. Now, in the Select Categories option, you can select Mails, Calendars, Tasks, Contacts and Archive Mailbox as per your choice.

  8. You can also apply the Date Filter to export data according to a particular date.

  9. After that, click on the Browse button to select the desired location to save the exported Office 365 data.

  10. Finally, click on the Start button. The software will begin the export process.

  11. After the completion of the export process, the tool allows the user to save the export report that contains various details related to items exported with their count etc.

  12. Now, navigate to the location where you saved the exported data. Here, you will be able to see all your Office 365 data in PST file format.


Final Words


Sometimes, users may need to export an Office 365 mailbox into a PST file. For this, their first choice is usually the Office 365 eDiscovery export to PST tool. However, with O365 eDiscovery tool the task to move Office data to PST can be a complicated task for some.  


Many times, the export process can fail and the tool does not work. Therefore, to carry out a simple and reliable export process it is always recommended to opt for an automated tool, one of which is the Office 365 Exporter Tool. With this utility, the user should be able to export Office 365 data into PST file format without any hassles.



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Author:Clark Kent
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