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Internet Explorer 9 Crash Restart Loop

Pete LongSolutions Architect
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The crowned prince of Vodka fuelled Technical Ninjary
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Problem

I downloaded the Microsoft Internet Explorer 9 Beta, today, to give it a test drive and maybe write a review for the site, and it failed miserably and got stuck in a crash restart loop.

The error message given is as illustrated below is:

Internet Explorer has stopped working
 00003.jpg

In fact, I had to kill IE with Windows Task Manager, as it kept re-spawning new instances that also crashed.

Note: You may also see Event ID 1000 in Event Viewer > Windows Logs > Application log each time IE9 crashes.

Faulting application name: iexplore.exe, version: 9.0.7930.16406, time stamp: 0x4c7e0414
Faulting module name: IEFRAME.dll, version: 9.0.7930.16406, time stamp: 0x4c7e048e
Exception code: 0xc0000005
Fault offset: 0x00077c96
Faulting process id: 0x104c
Faulting application start time: 0x01cb596dc320eb8f
Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\system32\IEFRAME.dll
Report Id: 012c705c-c561-11df-8a41-705ab694ed42
 00005


Solution

1. Launch the new IE9 in "Extensions off" mode, Click Start > Type in "iexplore.exe -extoff" {enter}
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2. IE9 will launch in "Extensions Off" mode > Click "Manage add-ons".
 00009
3. Select all the Add-ons (Select one and Press CTRL+A) > Then Select "Disable All".
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4. Now launch IE9 and it should launch correctly.
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5. If you want you can slowly enable all the add-ons one by one, to find out which one was doing the damage.
 00006

Footnote

Some forums are suggesting that enabling "Use software rendering instead of GPU redering" will also solve this problem.
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This tip was originally posted on my blog, http://www.petenetlive.com/KB/Article/0000329.htm.
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Pete LongSolutions Architect
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The crowned prince of Vodka fuelled Technical Ninjary

Comments (9)

Pete LongSolutions Architect
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Author

Commented:
Carrzkiss - I cant replicate that m8 =/
Wayne BarronAuthor, Web Developer
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Top Expert 2009

Commented:
Humm, That is always the annoying part, is when something happens to you but not to others.

Also. Did you know about this issue with IE9
https://www.experts-exchange.com/Q_26492446.html
IE9 has a bug with EE.

Take Care Pete.
Carrzkiss
Top Expert 2010

Commented:
I tried it the other day but had to uninstall it because It wouldn't download correctly... It creates a temporary file as the download is being transfered but the problem is after the transfer is complete. The message from the (IE9 download manager which doesn't have a resume option so I should say failure download manager says "can't find the file check whether is has been moved". I searched the entire system for the file and couldn't find it then I decided to investigate looking under NTFS change journal it appears to delete the file when download completes! Horrible and needs some major work.

I don't know if it's a bug but I tried on 3 occasions and it happened each time when trying to download the (Office 2010 Trial) which is around 500 mb.. I didn't even want to test it further after that so I just uninstalled it.
PeteLong ---- Thank you so much for your comments on this issue. Your Footnote comment in step 5 about the Accelerated graphics rendering fixed an issue that has had me stumped on a client's computer for almost a week. Thank You, Thank You, Thank You.
Pete LongSolutions Architect
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Distinguished Expert 2020

Author

Commented:
:) I wrote this ages ago :)

Glad it's still helping people out :)

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