HP Laserjet 1020 printer on Windows 7

Imal UpalakshithaIT System Administrator
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A few months ago I had an issue with LaserJet 1020 printer which was installed to XP and Windows 7.  It was installed to XP and working, but when I tried to connect from a Windows 7 PC, it would attempt connection and then fail.  Sometimes the Spooler Service stops.  Sometimes, it can not connect -- items show up in the print Queue, but would never be printed.

The official driver can be found at the HP site for all OSes but (at least in my case) I could not get it to work.   Here is the HP driver page:
     http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=439428&lang=en&cc=uk&prodTypeId=18972&prodSeriesId=439423&taskId

I found more solutions related to this, for instance:
    https://www.experts-exchange.com/questions/26246150/Have-to-restart-service-to-get-network-printer-to-work.html
...but they are only partial solutions and workarounds.  

Solution!

I have found an old XP driver on the CNET site:
    http://download.cnet.com/1020ndriver-exe/3000-18493_4-139077.html

And (for whatever reason) it works perfectly.  Even on Windows 7 it also works without any issue.  Everything works fine now.  I hope this will work for you, too.
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Imal UpalakshithaIT System Administrator
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Comments (3)

Garry ShapeDesktop Support

Commented:
I tried that but Envelope printing doesn't work from Word whether you feed the envelope first or after you try to print.
Whereas in XP it'd work fine (and prompt to "continue" after telling it to print from Windows).
There is also a problem with Sharing this printer between two Windows 7 32-bit systems. The computer connecting to it over the network can't print, it sends to it but gets stuck in queue.
The real problem is "Bidirectional support" on the port for the printer, uncheck it in printer properties under ports and it works.
Imal UpalakshithaIT System Administrator
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Author

Commented:
Thanks for comment, As i remember i din't uncheck that. I think now situation is different because now it has updated driver from HP & it works.

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