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CRM Salesforce for Beginners

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8 Lessons
19:53:01 Total Length
  • About
  • Curriculum

Edureka's CRM Salesforce for Beginners course will introduce attendees to the concepts of CRM and the application of CRM to business operations.The course will explain Cloud Computing as a concept and explain the aspects related to SaaS and PaaS.Attendees will be introduced to Salesforce.com system through conceptual coverage of Sales, Marketing and Service aspects of CRM.The course will include creating Salesforce.com login accounts and provide a step by step instructions on how to achieve the CRM concepts on a Salesforce.com system. Throughout the course, the participants will continue to work on a case study to understand the concepts better. At the end of the course, the participants will have to implement a project utilizing the concepts learnt.

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Edureka courses are specially curated by experts who monitor the IT industry with a hawk’s eye, and respond to expectations, changes and requirements from the industry, and incorporate them into our courses.
Posted: 22 August, 2017
This is a certification course.
By completing this course, you are eligible for certification opportunities. This course provides the instruction and educational material needed to prepare for a third-party certification exam.
This is a course package.
Course packages provide a comprehensive learning plan at a discounted price, and may lead to certification opportunities.