The ITIL® Foundation Certification Course introduces you to the fundamentals of IT Service Management as described in the IT Infrastructure Library and helps you prepare for the certification exam along with acquiring valuable insights from instructors who have actually managed IT operations and ITSM programs.
This course is brought to you by Experts Exchange, in partnership with Career Academy’s ITIL training courses provided through an association with itSM Solutions. The provider number is 2626.
ITIL® and the Swirl logo™ are registered trademarks of the AXELOS Limited, used under permission of AXELOS. All rights reserved.
All ITIL® courses are offered by itSM Solutions ATO of AXELOS Limited.
ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth. The ITIL® Foundation Certificate in IT Service Management is the entry-level examination for the scheme. There are no prerequisites for entry into this examination.
Certification Exam Details: Purchase this certification exam voucher.
I’ve worked in the information technology field for more than 25 years and bring extensive expertise to my courses. I helped establish IT service management programs for a variety of organizations, including pharmaceutical, energy, and software companies. I was a part of one of the original service management teams in the United States. I’ve been a member of several CompTIA boards and am a member of the ITSM forum.
Patrick von SchlagInstructor and Curriculum Developer