Certification: ITIL Practitioner

Category
IT Administration
Level
Advanced
Lessons
311
Duration
7h 38m 30s
Last Updated: 2018-09-17
The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support the business' objectives.

Career Path: The Practitioner level is the next stage of ITIL®. It was developed to provide a step between Foundation and the Intermediate Level and aims to improve the ability of individuals to adopt and adapt ITIL® in their organizations. ITIL® has been adopted by thousands of organizations worldwide to achieve business benefits.

This course is brought to you by Experts Exchange, in partnership with Career Academy’s ITIL training courses provided through an association with itSM Solutions. The provider number is 2626.
ITIL® and the Swirl logo™ are registered trademarks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL® courses are offered by itSM Solutions ATO of AXELOS Limited.
ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation, and growth. ITIL® Practitioner is the next step after ITIL® Foundation for professionals who have already learned the basics of IT Service Management (ITSM).

Certification Exam Details:
Purchase this certification exam voucher.
Category
IT Administration
Level
Advanced
Lessons
311
Duration
7h 38m 30s
ITIL Practitioner - Module 02: ITSM and Continual Improvement
ITIL Practitioner - Module 06: Use Metrics and Measurement
ITIL Practitioner - Module 07: CSI Approach
ITIL Practitioner - Module 08: Integrating CSI with ITIL and Beyond
Patrick von Schlag
I’ve worked in the information technology field for more than 25 years and bring extensive expertise to my courses. I helped establish IT service management programs for a variety of organizations, including pharmaceutical, energy, and software companies. I was a part of one of the original service management teams in the United States. I’ve been a member of several CompTIA boards and am a member of the ITSM forum.
Patrick von SchlagInstructor and Curriculum Developer
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