This course teaches participants about the fundamentals of motivation; individual and group behavior; the informal organization; technology and people at work; productivity and quality improvement; job redesign and job enrichment; fundamentals of leadership; developing, appraising, and rewarding employees; communicating for effectiveness; managing conflict and change; and human relations in global business.
I have a BA in psychology and speech communication, a master’s in business communication and a Ph.D. in applied management and decision sciences. All this has enabled me to help many people become more effective in the workplace by teaching the important correlation between communication, behavior, and business. My goal is to help people function more efficiently at work, which in turn helps them function more effectively in their day-to-day lives.
Dr. Kozhi Sidney MakaiInstructor and Curriculum Developer