In this course, you will learn how to address problems by finding creative solutions. This process includes identifying the problem, discovering a solution, and accepting a decision.
The first lesson, Facing New Problems, will cover the critical thinking process, group dynamics, critical thinking methods, and problem-solving approaches. You will be instructed on how to establish the problem, analyze business trends, conduct process improvement and internal empowerment, and more.
The second lesson, Establishing the Problem, will help you identify and explore the problem. You will understand how to configure a problem statement, analyze it, and gather information to build a solution.
The third lesson, Discovering the Solution, will discuss how to evaluate costs and benefits, explore potential ideas, and determine the best solutions.
The fourth lesson, Accepting a Decision, will show you how to sell your solution and implement decisions. This will include preparing your proposal, defining objectives, understanding the audience, considering acceptance and rejection, and more.