I see the new Live help site.
But how would clients search for an expert?
At the left I see a list of available (or not) experts.
If I search for "Access", "MS Access" or "Database", I see only names I've never met before - and for a reason, as if you look up these experts, they are active in completely different areas.
"While you wait fill out your profile" you say, but how? Mine is filled out but how would clients find me?