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Premium Member Webinar: Solved! How to Ask Better Questions on Experts Exchange

Hi all,

As you know, one of the common frustrations with New Members is the QW and understanding how to use it. I’ve been working on a variety of ways we can help educate members on this, and am happy to announce that EE is hosting our very first webinar on February 22nd! Eenookami and I have been collaborating heavily to make sure the key points are addressed within this webinar.

What this webinar will cover:

A breakdown of the Question Wizard
Askers role in participating in questions & why it's important
What to do when askers don't get responses
How to get help using Request Attention

As contributors in the community who answer questions, help all of our members and are frequent users of Experts Exchange, I hope that you will use this as a tool to educate members who need a little extra help. I know there are questions that are missing information, or New Members who don’t quite understand that they need to continue participating on a question they’ve posted. This webinar will address those pain points and will be highly educational.

Check it out here (and feel free to join us!):
Solved! How to Ask Better Questions on Experts Exchange

Please let me know if you have any questions or feedback! I’d love to collaborate with each of you on future projects for our members.

Cassie Hetrick
Onboarding Specialist
chetrick@e-e.com
View Previous CommentsLoad All Comments (13)
 
Rank: Savant

Expert Comment

John2016-01-29 04:15 PMID: 1892475
Hmmmm. .. Correct - I reposted over there
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Rank: Ace

Expert Comment

[ fanpages ]2016-01-30 10:03 AMID: 1892662
"@Fanpages - I'm sorry you'll have to miss it! The good news is that I will be hosting other webinars, and I will make sure that I include other Time Zones in future webinars. In addition, I intend to upload the recorded version on EE so you (and other members in the UK) can still listen and contribute your suggestions to making it better for next time!"

Thanks Cassie.
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Rank: Ace

Expert Comment

aikimark2016-01-31 06:11 PMID: 1892763
@Cassie,

If you want to continue your webinar topic, ask Eric to get you a copy of one of my earliest (unpublished) articles on the topic.  Article #2711
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Author Comment

Cassie Hetrick2016-02-01 07:35 AMID: 1892801
@Aikimark -

Thank you! I'll go ahead and follow up with him.

Best,
Cassie
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Author Comment

Cassie Hetrick2016-02-25 10:44 AMID: 1897508
@Everyone:

Our webinar was live on Monday!

Rob Jurd was my co-host, Kline Boudreau from Customer Support monitored the questions coming in and lead the Q&A portion with Rob, and Amber Vogt (also from CS) did all of the navigating for Rob and I while we spoke. Not to mention all of the background work that went into planning, writing, advertising and practicing for the actual event.

The webinar went very well and I’d like to share with you the recording and deck to support the information presented in the webinar. Please feel free to use this as a resource for members struggling with posting clear, concise questions.

You can find the recording here: https://youtu.be/Mgtl5psq2s8 and the educational deck here: https://www.slideshare.net/secret/jWj0Laj1RKCrO

Once you listen to the recording, please take a moment to provide feedback so that we can continue to improve future webinars and resources.

Huge thanks to everyone who participated, listened in, and supported our efforts with this project!

Stay tuned for more webinars, how-to videos, and educational resources in the future :)  

Best,
Cassie Hetrick
Onboarding Specialist
chetrick@e-e.com
0
 
Rank: Ace

Expert Comment

aikimark2016-02-25 11:01 AMID: 1897522
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