One of the teams here at the office has been looking at how to improve the notifications Experts Exchange sends to our members. One of the problems we identified was that members were not able to quickly identify what a notification was about, especially via email. Our formatting is quite varied and in some cases lengthy, so we decided to take a look at our current subject lines and what we could do to get them consistent and more importantly, shorter! Our hope is that these new emails will help you recognize important updates faster on all of your devices.
Here is a spreadsheet outlining the subject lines we are proposing:
Proposed Email Subjects
We also reviewed the sender names and aliases to see if we could help provide context and more feedback points through those elements.
If you're interested in providing feedback, feel free to review the spreadsheet and leave commentary. I'll do my best to compromise on any concerns and hopefully we can begin making updates over the next few weeks.
We focused on the more common community type emails, so you won't see stuff related to account changes / billing in here unless it's generated through community interactions.
If you aren't sure which email an email type is referring to, feel free to ask for clarification.