Just saw this interesting exchange going on in a neglected question:
Author posted a high priority question. Also said at the end they needed an answer ASAP today.
First Expert responded they should try EE Gigs if they needed something right away.
Author replied back they set one up the day before but no response (not there now, so must have expired?)
So, EE staff... Where do you intend that customers should go if they need an answer in a hurry? Gigs or priority question?